Salad and Go — Restaurant in Phoenix

Nestled at 3505 W Baseline Rd, Laveen Village, AZ 85339, Salad and Go is more than just a destination for fresh, flavorful salads; it's an experience crafted with care and topped with the best customer service, courtesy of the exceptional staff, including Aysha. Here are five reasons why Salad and Go deserves an enthusiastic 5-star review:

Fresh and Wholesome Ingredients: Salad and Go stands out for its commitment to using fresh and wholesome ingredients. Every salad, wrap, and bowl is a celebration of vibrant flavors, providing a healthy and satisfying dining option.

Diverse and Creative Menu: The menu at Salad and Go is a testament to creativity and diversity. From classic salads to innovative wraps and warm bowls, there's a delightful option for every taste bud. The menu is thoughtfully curated to cater to a variety of dietary preferences and cravings.

Quick and Convenient Service: Salad and Go understands the value of time, offering quick and convenient service without compromising on quality. The efficient service ensures that you can enjoy a nutritious meal even on the busiest days.

Aysha's Exceptional Customer Service: Aysha and the staff at Salad and Go redefine customer service. Aysha, in particular, consistently goes above and beyond to ensure that every customer feels valued and appreciated. Her friendly demeanor, attention to detail, and genuine care create a positive and welcoming atmosphere.

Affordable and Accessible Healthy Options: Salad and Go makes healthy eating accessible to all by offering affordable and delicious options. The commitment to providing nutritious meals at reasonable prices makes it a go-to choice for those seeking a balance between health and budget.

My experiences at Salad and Go, guided by Aysha's exceptional customer service, have been nothing short of fantastic. Whether I'm grabbing a quick lunch or enjoying a refreshing salad, the combination of quality ingredients, diverse menu options, and outstanding service keeps me coming back. Salad and Go is not just a restaurant; it's a haven for those seeking nourishing meals and genuine hospitality. I look forward to many more visits and savoring the goodness that Salad and Go has to...

This is for all the employees but I spoke with April and Imani directly. I came to pickup my online order. Someone was already at the window so I waited bc it’s 114 degrees outside. When the other person was gone i went to get my order. I rang the doorbell and waited. Looked through my phone bc i was waiting. I saw people act like they didn’t hear the bell making a drink and thought oh they will open the window now and walked right by the window. I gave it another second still didn’t open the window and pressed the bell again. When Imani finally came to the window I asked her to refund my order bc I was livid at having to wait in the heat while people were just walking passed the window for what felt like forever. I told her it is 114 outside and she said. “Oh my god” I was getting drinks for the drive thru window, which I saw her do before I even rang the bell the second time. To prioritize drive thru orders over people waiting in the heat is crazy to me. I said look it is got out here and I refuse to support a business that will treat their customers like this. 114 degrees and there were plenty of employees in there to assist the window. She stated oh it’s an online order I cannot refund your money. I’ll get a shift lead. April came and did not want to give me her name but stated she couldn’t refund the money. I advised her it is fine I will go through corporate but didn’t understand why she couldn’t give me her name. Imani was in the back saying a lot of unprofessional things and unprovoked bc she felt entitled to keep me waiting outside and I am entitled to spend my money where I do and do not want too and how I want to feel about how I was treated. I was completely calm bc as I said before I didn’t have to support the business. I will be posting a review on Yelp too and no longer supporting this location. They have done this to me before as well and it isn’t right and I want my money back. If not I will dispute the charge and go to the Better...

On 09/03/2025 around 3pm-3:07pm. As I was ordering through the speaker I asked for a fajita the young girl asks me if I wanted it in a salad or wrap I told her wrap then before I even understood what she was trying to tell me, she then was listing me the proteins so I can choose but I kid you not I could not understand her because she was listing them so quickly speaking too fast to even understand. I didn’t even know she was listing me protiens she became frustrated because I told her I couldn’t understand what she was saying and instead of slowing down she became frustrated and then yelled chaotically through the speaker listing the proteins after I clearly kept repeating that I couldn’t understand what she was saying because she was speaking fast… not that I couldn’t hear, the volume was just fine. Please keep in mind that I haven’t been to Salad and Go and in a while so it wasn’t registering to me that she was listing the proteins lol like it’s not a routine to me like it is to you. I know it doesn’t sound like a big deal but the way she spoke through that speaker was just ugly. When I got to the window, she didn’t greet me, say a word, or show any courtesy… she just took my card and handed me my food. I even told her thank you, and still received no response. If you’re going to work in customer service, patience and clear communication are key. A simple smile, greeting, or willingness to slow down for a customer makes all the difference. I don’t expect perfection, but basic kindness and professionalism go a long way in creating a...