Starbucks — Restaurant in Phoenix

Starbucks at 5150 W Baseline Rd #101 in Phoenix, AZ is not just a coffeehouse; it's a haven for coffee enthusiasts seeking a comforting and delightful experience. Here's why this Starbucks location deserves a 5-star rating:

Exceptional Coffee Selection: Starbucks consistently delivers a diverse and exceptional coffee selection. From the iconic Pike Place Roast to seasonal favorites, every sip is a journey into rich and flavorful brews.

Warm and Cozy Atmosphere: The ambiance at this Starbucks location is warm and inviting, creating a cozy space for patrons to relax, catch up with friends, or enjoy some quiet time with a good book. It's a perfect escape from the hustle and bustle.

Friendly and Efficient Baristas: The baristas at Starbucks are not just coffee makers; they're skilled professionals who craft each beverage with care. Their friendly demeanor and efficiency contribute to a positive and enjoyable experience.

Variety of Snacks and Treats: Beyond coffee, Starbucks offers a variety of snacks and treats to complement your beverage. Whether you're in the mood for a pastry or a quick bite, the options are both delicious and satisfying.

Consistent Quality: Starbucks is synonymous with consistency, and this location is no exception. The commitment to delivering a consistent and high-quality coffee experience ensures that every visit is a reliable delight.

Drive-Thru Convenience: For those on the go, the drive-thru at this Starbucks location provides added convenience. Quick service without compromising on the quality of your favorite beverage.

Seating Options: The availability of comfortable seating options, both indoors and outdoors, allows customers to choose the setting that best suits their preference, making it a versatile spot for various occasions.

Mobile Ordering: Starbucks' mobile ordering option makes the experience even more convenient. The ability to order and pay through the app enhances efficiency, especially during busy hours.

In conclusion, Starbucks at 5150 W Baseline Rd #101 is a coffee lover's haven that consistently delivers a comforting and delightful experience. Whether you're a regular or a first-time visitor, this Starbucks location promises a reliable cup of joy. I eagerly anticipate my next Starbucks visit for another dose of warmth and...

I'm genuinely shock by the lack of care and respect shown by this Starbucks location (51st Ave baseline, Laveen, AZ) toward its customers. This store used to offer two restrooms for customer use, but since reducing it to a single stall, the facility has been consistently filthy. Every time I enter, the RESTROOM IS DISGUSTING—the floor, sink, and walls are all visibly DIRTY, with what looks like MOLD growing around the base edges. The toilet itself is often covered in WASTE. I’ve visited at different times of the day, from open to close, and not once have I seen anyone cleaning it, let alone performing a deep clean to make it acceptable for use.

During a recent visit with a group, I asked an employee if she could clean a table that was visibly dirty, thinking it was a reasonable request. Instead, she tossed a towel on the counter and told me to "use this"—a shockingly rude and unprofessional response. It was a young, short female employee who seemed completely disinterested, date is (11/10/24), as if both her job and the customers were an annoyance. This is far from the standard of service customers expect, and I am deeply disappointed by the complete disregard for basic cleanliness and respect for patrons. *I hope the franchise owner of this location and corporate office truly look at this and take action. *

For the record, there were a Starbuck's employee name B.J. who were incredibly helpful, friendly, and professional. He personally made sure our table and floor area were clean, stepping up when the other employees...

I am hoping with the construction of the 202 freeway comes a new Starbucks. I have given this location numerous attempts and never been impressed. The last time was the nail in the coffin. I placed a mobile order. The estimated wait time was 3-5 minutes. That's fine. When I arrived they seemed a tad bit busy, nothing out of the ordinary. I proceeded to wait 20 minutes for my drink. Multiple people came in to place traditional orders, who then received their beverages long before mine was ever ready. I probably could have overlooked the long wait time, but when the beverage was finally ready the barista placed it in the mobile area and darted away. Never did she call out my name, make eye contact, nothing. It's as if she knew she had forgotten to make it or something of the sort. I tried to call the store for over an hour after I left to speak with the manager and no one bothered to answer the phone. This is not the first time I have had this type of experience at this location. I typically try to go to the one off Baseline and 19th Avenue because of similar scenarios like this. It just happened to be on this day I was driving out west instead. Yes, I understand at the end of the day it is only coffee. However, they are in the service industry and at some point they need to be held accountable for providing...