Subway — Restaurant in Phoenix

Where do I begin to describe how awful this location is all around. My family frequent this location, but lately the service team seems to be disinterested in helping customers, but my 84 year old mother wanted to go there as she went shopping next door at Safeway.

The young female worker greeted her with a surly attitude and acted as if she was bothering her by ordering two footlongs with a coupon.

She was snippy and didn't pay attention, and made several errors when making each tuna sub.

I won't go into the specifics or post photos, but this was by far the WORST sub I've ever had. The red onion was clumped and not separated, there was so much mayo sauce I had scrape it off. Bottomline, it was made by someone who could care less about customer service.

My recommendation...be cautious when going to this location. Very...

I never even thought I would take the time out of my day to write a review about anything, but I did want to say that I suffer from severe panic disorder and today I walked into this location trying to order and hold back my tears at the same time. I wish I knew her name, but the girl making my sandwich was on a mission to help me feel better. She even gave me a cookie and reassured me a million times that it was okay for me to be crying while ordering. I was so embarrassed and she made me feel like I had nothing to be embarrassed about and helped me though my order, I’ve never in my life met anyone kinder and I just wanted to write this review so hopefully she can get some recognition at work. Thank you again for making my day so much better if...

I would honestly give more stars but the preparation area where they make the sandwiches is quite messy. The employees that work at this location need to take more care wiping down the area so that customers don’t have to see a lot of food stuck in the corners of the steel plates. There’s also a lot of ingredients mixed in other ingredients. It’s just poorly taken care of. I’m writing this review in hopes the owner or manager will read it and go and explain to the employees to clean it up and show a more professional way of...