We had a great Fathers Day brunch and have been to Dohertys once before. The drinks are good, the food is better. The food is well proportioned and the price is fair. The patio is very hot and not spacious so it’s not ideal for summer days with kids, elderly people or dogs. However inside does have some nice comfortable seating.Staff is professional and prompt. Again, not great for kids but doable. I would highly recommend for dates, small groups, and get togethers.
We did have an unfortunate incident with the manger on duty today. My husband noticed a group of elderly people trying to find seating in the shade after struggling to get situated. There was no seating inside and staff was overwhelmed with a group of 35. So my husband came up with an unconventional idea of moving an umbrella from a neighboring patio and asked the waitress about it. The waitress said it would be alright (which I was surprised by) and so my son and husband went to carry the umbrella over. As they are about to move the umbrella the manager (I’m assuming manager based on polo and attitude) came curtly out of the restaurant. Clearly frustrated he condescendingly shouted across the patio at my husband: “excuse me sir, sir, just please don’t, don’t do that” shook his head and turned heel to go inside. In passing he said something, or agreed with something rude said by another costumer about my husband. Hoping to explain the situation I tried to make direct eye contact with the manager but he actively avoided my gaze and huffily returned inside. I understand it was a rough day and that it was an unconventional idea but as the situation wasn’t being resolved and my boys were just trying to help a different approach would have been more professional. Instead of shouting in such a hostile tone a simple “sorry for the miscommunication but that’s not an option” or “thanks for the help but that’s not necessary” would have been professional and understood. The food industry is difficult and high paced but taking out your frustration on a customer is never a good look. My husband being the kind man he is just returned to his seat and let it go by. I also sincerely hope that it was just frustration and not my husband’s appearance that was the source for such behavior. I’m glad my husband is so kind and always ready to help those in need.
Again I would recommend Dohertys Restaurant for small get togethers and dates. Very tasty and has a nice atmosphere. Despite this little scuffle we will most likely...
Read moreMy gramma and I discovered this restaurant and fell in love with the fish and chips, so much so that we almost weekly drive 40 minutes away to eat here. Well I can’t say I want to go back after our experience tonight. We had a reservation for 5:15, arrived and ordered right away. No appetizers or drinks, just our usual fish and chips. We ate and ordered a dessert, and had just finished our dessert and chat for a few minutes when our waitress rudely came over to us and told us we needed to leave because they had a reservation for 6:30. I had barely finished chewing my last bite of sticky toffee. Me and my 80 year old gramma were kicked out after just an hour. I can’t imagine if we had ordered appetizers or a drink, we would not have even finished our dinners by then. Really disappointed as this was my favorite place to eat, and now we don’t want to go back. They need to do better about spacing reservations out, and certainly should not be kicking out their guests so quickly and rudely. And as we went downstairs to leave, I saw a handful of empty tables. We were so disheartened by this that my gramma went back to speak with a manager, and she was told that was their rule and that it says online while booking a reservation (I checked, nowhere did I see this rule), and showed no remorse. What a way to drive your...
Read moreI came here with family that i was visiting and I was starving after traveling for so long to see them, so I ordered the shepherd’s pie and the turkey club. Our server gave me a look and asked if I was sure and I said yes. He proceeded to refuse to put the order in for both, he said I had to choose one. I asked if thats a policy because idk I’ve never been here before?? He said no, that I just shouldn’t be eating that much. So I just got the turkey club after that, he brought the food everything was fine. I was still hungry after I finished my food so my dad let me have some of his fries, and when the server came to check on us he saw me eating off my dad’s plate and literally SLAPPED MY HAND AWAY and called me a fatty. “No more for you fatty” verbatim. Like sorry???? Idk if he was having a bad day or something but we def won’t be coming back again. The manager even sided with him and said that the server was right, in good conscience they can’t let their customers eat that much basically. Like you’d think they’d want to make more money but whatever. 2 stars anyway bc the turkey club...
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