Nick's Sandwiches — Restaurant in Pittsburg

READ IF YOU ARE CONSIDERING CATERING WITH THIS BUSINESS

I have been placing catered orders for my company for nearly three years now. Working with this business is the most unprofessional catered experience I have ever come across.

I placed an order for sandwiches for a meeting that our client was hosting at their facility a week in advanced. When I placed the order, I was told I would be called the day of to confirm the order and collect payment. With an hour and a half left to go before delivery time, I still had not heard from them, so I decided to call. I proceeded to call their business five times over the next hour (during their open business hours) and did not get through to them once. After leaving multiple voicemails, I explained that I have to assume that they are not fulfilling the order, as they had not collected payment. I continued to tell them that I need to cancel the order at this point, as I had no way to be sure it would be delivered as promised.

I proceed to order from another sandwich shop in the area (Five stars to Parma Deli, they fulfilled a large order in under and hour.) Then, two hours later, I receive a phone call from Nick's telling me that they expect me to pay them now. I come to find out that they delivered to the address I had given them, but did not hand it off to the representatives of my company. Rather, they delivered directly to our clients, with nothing to sign, leaving them to wonder what is going on.

So, I told the person on the phone that I had canceled the order because they had not confirmed it. She proceeded to yell at me for ten minutes and then hung up on me as I was asking her to speak with me like a professional.

Here is the BEST PART!

After she got off the phone with me, she proceeded to CALL OUR CLIENT AND HARASS THEM FOR PAYMENT.

My company decided to bite the bullet and pay for the food that was not delivered to us. We will never do business with the company again though. I suggests you...

Growing up you get to experience different restaurants and get to see the small details that show a great place to dine before you even get to walk in the door.

When it comes to sandwich shops you can always tell a great spot if the door is open and you can hear the atmosphere of the shop trickling out from customers laughing and talking with the employees to employees calling people up and asking who is next up.

Nicks Sandwiches gives you that good ole sandwich shop feel. Great atmosphere, clean and modern interior, and a great menu to select from. That includes sandwiches of course along with some pastries and a good size coffee menu. Due to the small location it’s only take out but easily looked over with outdoor seating just a few steps away. The best part is they cater so if you have a party, event, meeting, or need to feed a lot of peeps they have options.

The food is family budget friendly and portions are spot on for what you pay. My daughter ordered a custom sandwich that lasted her two meals, while my wife ordered a Green Goddess added chicken that I took a bite of and tasted great also lasted her two meals. For me I ordered the Chicken Cordon Bleu with everything on it and has officially become my go too Sandwich that did NOT last me two meals haha! Now the one thing you cannot pass on is The Fire Sauce and Stinky Sauce. There are no words to explain the amazing ness these sauces add to the food.

Overall Nicks Sandwiches hands down will be one of my families go to spots with great fresh food at a good price, feel good atmosphere and the modern clean look I’m sure that will be true for...

Their food is pretty good. 😄 The staff seems friendly. 😄 A little rough around the edges in terms of executing orders 100% perfectly. 😲

I'm a semi-regular and got a little upset for a while cuz it seemed like the owner flat out lied to me.

I ordered from their website which has an online interface to order their food. Sounds good right? Easy. Well the first time I did it she didn't even know that she had an online order. You see, their computer is in the back and they have to check it periodically for incoming online orders Okay no big deal. I'll wait that's fine. I can go with the flow over honest mistakes.

So the second time I order online she goes "oh uhh... someone stole your order" and then zips to the back room to check the computer to see what I ordered, then confirming to the employee that I had already paid online and described what I ordered to them. How can my order be "stolen" if it was never made in the first place? I got so mad at the high school theatrics that I was almost done for good. Not a good way to run a business.

All that said, they make pretty bomb sandwiches. Get the...