Papa Johns Pizza — Restaurant in Pittsburg

We tried ordering online and when we finished a few minutes later our food got here. It was mid and then I found a nat and a few hairs in the pizza. I tried calling back and telling them that, but the guy on the other line told me that there was nothing in the pizza and calling me a liar. I called him back on a different phone but as soon as he picked up I told him the same thing and he immediately hung up. We called him one more time on a different phone and he gave out our personal information and told the person on the other line that there were “stupid pranksters” that keep calling them. And he said “thank god you weren’t those pranksters” and we tried asking for his name and he just said “nope” and called the person on the other line “honezy” in a disrespectful way. I don’t know what to do because there were multiple hairs and a nat in the pizza and he...

I had placed my order early in the day for a lot of food…i had set it for 8:15 and although it was running 45 mins - an hour late they were very sweet and updated me on my food the 2 times i had called for updates. They explained to me they were backed up which is very understandable for a game day. i was not upset with their service i just wanted an update and they provided me with that. customer service was great throughout the store. I hope they didn’t think i was being rude or rushing them on my order i just had an apartment full of hungry people lol. The guy who delivered our food was amazing and super sweet and friendly. I wish i had gotten his name to thank him. They even gave us extra sauce and 2 extra 2 liters of drinks since it was running late. I am very pleased with the service I...

I will not be ordering from this store ever again. On Sunday 11/03 we ordered take out for a pizza and 8 wings. When I got home and opened the boxes, we saw the pizza was missing 1 of its 2 toppings, and we were given 6 wings instead of 8. I called the store immediately and was told we were given a store credit for the incorrect items. When I tried to redeem the credit today (11/06) I was on hold for 12 minutes waiting for someone to pick up to apply the credits. When someone did pick up, I was told there were no credits on my account and that there was nothing they could do. This store has messed up orders several times in the past, and always forgets any drinks we order or extra sauces, which is why we stopped...