Jambo Grill — Restaurant in Pittsburgh

I got to Jambo Grill at 2:45 PM and checked it out, a little nervous for yet another crummy zoo meal. However, I was pleasantly surprised. At the Jambo Grill, a bunch of standard meals were pre-made, meaning that I asked for a cheeseburger and fries, and was immediately handed some. I also asked for a fountain drink and got one, deciding on iced tea. There were no straws or lids, either because they were out of them or didn't think they were environmentally friendly, but that suited me because I actually got exactly enough drink so I wasn't either left thirsty or needed to feel guilty about wasting some of it. As for the food, it was good. The cheeseburger wasn't perfect, but was tasty and cooked well, not burnt or under-cooked. The French fries were not piping hot, but they were warm and had the right amount of salt. There were paper cups for condiments, and I got two ketchup, one honey mustard, and a barbecue sauce, and used all three types for a variety in my fries.

This was inside a building, and the atmosphere was prefect. Service was perfect too, and I got what I wanted instantly. Only real downsides are that since this is zoo food the price was quite expensive ($18.16), and since it was pre-made it wasn't fresh and piping hot, but that's the trade off for getting food fast. All told, I was pleasantly surprised and had...

Very disappointed in the change that was made to Jambo. We are zoo members and are there several times a year and always ate here. The food was very good, they had great, unique offerings that were themed around the seasonal festivals, and the cafeteria style line was quite good at keeping the pace going.

The quality AND quantity of the food leaves a lot to be desired. We ordered personal pizzas and they were perhaps worse than school food. The drink fountains are gone, leaving you no refill options on drinks that cost them cents to provide.

I really hope the zoo management reconsiders what's going on here. This is the largest food venue in the park and it seems that nobody is happy...

the employees have no idea what they’re doing. there’s no ticket system so they don’t know who ordered what. was asked over 5 times what we ordered while watching other people get the exact same thing we ordered while Bri kept telling us they had a wait on it even though we were there for a long time. the only reason we got our food (after a good 30 minutes at least) was because someone that came after us offered their order because we had been waiting. one side of the restaurant was out of ketchup, watched a male employee try to get ketchup and then watched him walk out of the building without changing it or mentioning it to any of the other employees. the food is fine but not...