Chicken Connection Plaistow, NH — Restaurant in Plastow

Begrudgingly i ordered from here for a recent party. I say begrudgingly because these past couple years the quality of the food has decreased as well as the service, but thought i would order one last time. Truly this will be the last time. I called and asked to make a catering order, the girl who answered giggled and said ill have to give you to another person. A boy gets on the phone and laughed and said thats not me and gave me back to the girl. I again asked if i could simply put it in a catering order and if there was someone capable of taking the order. The girl said she was sorry and she would take the order. Very simple 100 wingettes and 60 piece chicken finger. She asked how many pieces. I repeated the order with the prices listed online. I gave her date and and time. Ten minutes went by she called me and asked what time i will be picking up and asked me to repeat the order. I again gave her the time and order with prices. An hour later i recieved another call pricing me for ice. I told the man i never ordered ice. Clearly i should have seen the writing on the wall. The total for my order was about $130. I asked my spouse to pick it up, not specifying what i ordered. When arrived they forgot about order nothing was ready and signed for items i never ordered. We recieved 60 wings and a finger party platter with utensils. Total almost $300. I immediately called and spoke to the manager, i explained the sitaution and his response was ok. Ok? You charged me for things i never ordered after having us wait for 40 minutes because you forgot about order. He then proceeded to say he was too busy to deal with this. I grew up in the food industry....i never gave that response. I am now disputing the charge on my card. How this place is still in business is beyond my...

I can't believe it what as this world come to. Went into chicken connection and asked for a chix wrap. Usually comes with lettuce and cheese. I asked for tomato to be added and they told me no we don't do that it is to difficult for the kitchen. But adding mayo was ok. I worked in kitchens and spreading mayo is harder adding tomato to a wrap. Well since it's to hard for the kitchen to accommodate simple request it kinda hard for it's kinda hard for me to slide my credit card. I left and will never go back. Usually in restaurant biz money is on the adds ONS and sides. I DONT GET IT CONVINCED COVID SCREWED PEOPLE MINDS. GOOD LUCK................... Response......... It tasted great last time it was not Dry because they added tomatoes last time. But when they told me know NO on tomato's this time I left someone else will appreciate my business and I am willing to pay for good service. It's not about training or adding tomato's. ITS ABOUT COMMON SENSE. I am not the person who believes customer is always right trust me. But in this case come on. But the beauty of competition and capitalism lets me go elsewhere. I would have never expected this from a business that kinda sells home cooked family style vide. And you might be saying why is this person making such a big deal over tomato's for me it's about the small things that add up to bigger and better things....

My husband & I dined at Chicken Connection late February. We've dined there a few times, and the food was typically very good. This visit's outcome was different. My order was cup of Chicken Rice soup that was delicious and 7-piece chicken finger dinner, and l was disappointed - chicken fingers were long, slender pieces, a bit dried out and heavily coated with thick layer of battered mix giving impression mostly chicken inside. Ends were just chunks of fried batter, which I broke off & discarded. Also peeled much of the coating off. My husband was completely satisfied with his fried chicken dinner. Before heading out, we decided to purchase frozen white-meat chicken pot pie with vegetables for approximately $23.00. Just baked today on St. Patty's day, and the consistency was not right. Either something was wrong with ingredients or in way it was mixed. My description of how it appeared is not fit to say here. And both of us agreed there was little chicken added to this pie. The crust was still pretty much of a doughy texture just under the top, even after an hour in the oven. Nor was crust applied right to the edges of the aluminum pie plate. Will never buy their chicken...