Taco Bell — Restaurant in Pleasanton

First off, I wish there was a way to give a "Negative" star review. Taco Bell store # 035072, Pleasanton, TX. My advise, STAY AWAY & DO NOT consider this Taco Bell - It's a "TOTAL SCAM". After wasting my time placing my to-go order inside at the kiosk to not have an order discrepancy, since the drive-thru orders are never correct, received the order & drove home. Upon arrival at home, the 4 "Grilled Cheese Burritos & the 2 Nachos BellGrande that was ordered for my son & I were an absolute rip-off & a joke. First, the burritos, that were ordered with extra beef, had a smeared concoction of cheese, bean & almost no meat that was no thicker than a mayo spread on a sandwich. The nachos were only slightly better, covered in cheese sauce, beans & sparingly of meat. This was absolutely insulting, even considering the normal small amounts/servings that Taco Bell is conventionally known for, but again totally ridiculous. As I see that this is fully intentional, since every item of the order was made in this same manner. I used to check the orders before leaving this store, since this was an ongoing issue & after numerous complaints & changes in management & personnel, it had gotten better for a short while, but now back to their same ole practices of false advertising, deceptive trade practices & price gouging of products that are in no way close to their advertised products, especially when ordered with "extra beef" that was noted on the order/receipt & paid extra for during purchase. A complaint has been filed & sent to Taco Bell online, an automated response that they received the complaint has been received, but days later & no response or contact has been received as their auto-generated response stated. I guess the previous class-action law suit only corrected this type of problem for a short-time, but definitely needs to happen again & with a much larger awarded amount this time to either fix this recurring deceptive act or close the companies doors,...

This location has had a lot of problems recently. The staff shortage has caused long wait times and quite a number of order issues. But since my pregnancy, the power bowl is pretty much all I can stomach in fast food anymore. So I've been going about 3 times a week for 2 weeks or so now. Today was the best visit I've had in a long time! I was so impressed! The drive thru employee informed me right away that they only had 2 people working and that he would take my order as soon as possible. And it didn't take him more than a minute to get back to me! He made me feel like he was really working hard to give me good service! He had me pull around to the front to wait for my order and I was so happy to see him and his other crew member running orders out to other cars! While this might seem like the standard for drive thru, as I mentioned earlier this location has been having some issues and this is the first time in a while I've seen workers hustling to get orders to cars. The line moved smoothly, the service was friendly and quick, and I got my order in minutes! And there was only 1 car waiting on front of me by the time I parked to wait! Which surprised me because there was about 5-6 cars in front of me in the drive thru! So they must have been getting food out very quickly! Hopefully, this is the beginning of a beautiful turn around at my...

I never thought I would have to check reviews for Tacobell... INSTANTLY REGRETTED not doing so. Stopped by to get a quick bite to eat. Ordered 2 steak chalupa boxes with nacho fries, an order of Steak nacho fries. We sat around for about 45 minutes waiting for our order during that time we watched a little edgar looking kid with small man syndrome walk up to his co-worker, snatch his tray of food while he was on lunch and throw it away as he told him to go clock back in. Iv never had a job where a "supervisor" or "manager" act so disrespectful and try to bully a younger coworker. After 45 minutes of waiting. I asked where our order was and they barely started. Apparently the fryers were down so they couldn't make the fries, nacho fries or the chalupas. So instead they said they would give 3 additional tacos in place of the 80 percent of our order. Total cost for the food was 30 bucks but they tried to give me 15 bucks in tacos. If that "no quema cuh" manager wasn't so worried about bullying his coworker maybe... just maybe the quality of service would be better.... Do...