Ordered at 3:45pm online with an order of just ice tea and ice coffee (both generic, most basic orders). We show up at 4pm and drove around to the “pickup” window - the lady opened the window after we waited for 1 minute, and said “sorry this is the wrong window, and you need to drive around to the ordering window”…. Just stupid, so we went around again - note there is no one in the parking lot or in line, and we just wanted two of the most basic things. So fine, we drove around, and waited for another 3 minutes at the “ordering” window, and she came with the coffee and tea. A few issue - 1) I gave them 15 MINUTES of notice for the drink, why is it not ready when we showed up? Why did she MAKE IT ON THE SPOT, when we ordered ahead of time? What’s the point of ordering ahead of time? You have to show up and wait for them to start making the drink! 2) why do I need to go to the ordering window which is practically on the other side of the room? When she could have served me on the “pickup” window??? What customer service is this? 3) save yourself some time and effort honestly - Dunkin down the road, or the common man deli which is much bigger and much faster!!!!!
I used to really love the brand and quality of coffee but this so incredible disappointing. Avoid please for...
Read moreWe stopped through the drive thru for a quick grab & go breakfast before a long day exploring NH..(and this place was one of the closest places to our campground). Anyway, the sandwiches were quite small and they can't change the bread like I wanted my sandwich on a croissant instead of the bread they put it on but they can't do that because it must be too complex of a task or the sandwiches are pre-made and they just microwave them? My kids wanted a donut, but they don't have a selection it was either plain glazed or chocolate glazed, and the coffee wasn't anything to write home about. This place was more expensive than dunkin for sure, at least a trip elsewhere I would have been able to find something for everyone . This isn't a place I would...
Read moreIf I could give this place a zero star I would , staff is rude , music is always so loud u have to repeat your order multiple times music is always offensive.. their always out of product definitely not worth going to.. update jul. 28, this place hasn't changed much we tried again to see if things changed we literally got a employee that instead of being nice we pull up to order she goes what do u want , I go excuse me she exhales loudly and goes what do u want , I go a better attitude 1st off , we place out order and this is what I get ( I open the bag to make sure everything is there and inside is a bagel not inside a baggie. 2 sets of hash browns again not in bags everything was thrown inside the paper bag. This place need better...
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