Pacifico Mexican Bar And Grill — Restaurant in Plymouth

If I could give zero stars I would. We've been coming here since they opened but tonight we ordered online for pick up at 8:00 (online it says they close at 9), payed with Paypal, and watched the order tracker they provide on their website. We went to pick up our food and they had no idea what we were talking about and told us they closed at 8. However, their website took our order and our money. We said that's fine, we'll just take our money back and go. They said they'd get started on our order at 8:40. We waited until 9:40 with no food while watching 5-10 employees walk around and ignore us. Finally just asked for our money back, and waited for another 10 minutes before someone came out with our money. We completely understand that this could've been a mistake and they could've just given us our money back and been done with it, but they made us wait and completely wasted our time. Absolutely ridiculous. Good thing there's a new Mexican restaurant in Plymouth because we will not be back...

We went to Pacifico's in the afternoon on Valentine's Day . My girlfriend ordered what she always ordered . I ordered something I ordered at different at this restaurant . When we got are plates of food it sure didn't look appetizing at all . I got a steak plate . The steak looked like burnt shoe strings and the Spanish rice had peas and carrots in . Since when does Spanish rice have peas and carrots in ? When reading the menu it said the plate comes with roasted corn . So , I was thinking I should get a third of a cob of corn . Well the roasted corn I got was about 10 pieces of colonials . And the refried beans looked and tasted like they were a week old . I mentioned everything to the waiter and he took the plate back and it seemed like he came back with the same plate . I'll never go back . I've never went to the Pacifico's in Sheboygan . I hope...

Had shrimp wrapped in bacon and a chilli relleno. Shrimp were over cooked. I assume they were thrown in a deep fryer. The chilli relleno was cold, cheese on top was not melted and I could not cut it with a knife. Waiter disappeared and did not come back to the table until my guest were finished. I complained about the chilli relleno and the Waiter disappeared again. He finally came back with Bill. He asked if I wanted to take the chilli relleno home. I again said it was uneatable. I paid and in leaving I also told the hosttess how Bad the meal was and she told me to have a nice day. In other word, please leave. I left and will not go back. Second bad meal in a row. I had the nachos on a previous visit. They were so soggy that I left them uneaten. I did not leave a review for that meal.. Sorry two...