Sweet Basil — Restaurant in Plymouth

Each month, our friend group would come out and try different restaurants in the area. We tried Sweet Basil as we were told, their food is worth trying. We had a reservation for 6:15 but we didn’t get seated til almost 7. We had a big group and we understand that it wouldn’t be easy for 1 server. We had our appetizers order taken, then more drinks and our food. Our server had a little mix up with the entree order so she went to double check which one she missed (dang rigatoni). We were served our appetizers and she brought out two crispy Brussel sprouts and a bruschetta. We politely told her that we ordered two bruschetta and one Brussel sprouts. Her reaction to this was surprising, she insisted that we were wrong and she brought the right order out. We tried to explain that we did in fact ordered 2 bruschetta’s, she then walked away then yelled, “fine, I’ll bring another bruschetta!” Weird. Awkward. The food and drinks were amazing. I enjoyed my shrimp scampi and the brussel sprouts as well as the infamous bruschetta. As much as I enjoyed my entree. The shrimp scampi portion, compared to its price, is a bit much. $31.00 for a small Angel hair pasta with 6 shrimps is a bit much. I can’t say there’s anything fancy about the ingredients used that and the dish itself wasn’t mind blowing at all. For a small-town restaurant, the prices are a bit outrageous. There was a live band, they were great! Very entertaining and talented duo. We were seated in the middle of the dining room, right in-front of the stage, which I also found very odd. A big top of 9 shouldn’t be placed where it can be distracting to the artist and the other customers trying to watch the live music. Overall, I enjoyed my food, my drinks, the music. The experience,...

Folks I have never had this poor service with this terrible quality of food. We had reservations at 6 and did not receive our food until 7:35. The delayed food is one thing, but we barely had any interaction with our server on anything. No drink order or water refills. We had to go to the bar to get drinks and we did not have our water refilled until the same time we got our food.

The people in our group that had pasta had decent meals, but the steak sandwich was flattened ground beef (see the picture). Awful awful food and value for the price. If I knew I was essentially ordering a burger, a chain restaurant would have provided higher quality.

Understanding that there must have been a short staff (never confirmed), we would have completely understood the situation and adjust our expectations and/or went elsewhere if someone would have let us know on any challenges in the kitchen, but nothing was communicated by the staff.

I have heard that this was once a great spot to eat in Plymouth, but holy smokes it has drastically declined in quality across the board (service, food, drinks).

If you considering coming here to eat, definitely call ahead and confirm the menu and that they have a food staff otherwise you are going to be sitting in cold restaurant for over 2hrs with...

We keep Sweet Basil as our "special" place for date nite dinner. We arrived tonite later than we planned getting there just b4 6pm. Asked the hostess if there was a wait telling her that we were on a bike and didnt want to drive hime after dark. She said she would check. We NEED saw her again. Had a drink and waited. 3 other groups came into the bar (one 4 and two 2's) they had a waiter and got food? We finally asked the bartender for a "to go" flatbread. After we finally ordered takeout, the hostess came to say it would be about 20 minutes yet. That would be one hour fifteen minutes AFTER we arrived. I realize the other 3 groups were regulars, but that didn't make this ok. The bartender apologized. We left at 7:15 , never being seated, and drove home on the bike to campbellsport in the dark. If we would have been told at 5:50 that it was over an hour wait, we would have come back another time. Watching 3 groups after us get service AND food just added insult to injury. Not very happy and not how service...