Universal Coney Island — Restaurant in Pontiac

Dont go for breakfast the worst time not for being busy.I ordered at 9.00am 2-8-2025 in the morning a grilled salad $15.06.Remind you I just ordered one 2 nights before.A big diffrence not even comparable more food period. This dont even look like a $15.00 grilled chicken salad i took pics below.Night time they give you more food and its a big diffrence. Its not good when you ripping off the customer.Second problem and its always in the morning at this place never had a problem with the night crew.The people they got for the morning crew is horrible.Order the same dish in the morning vs night big diffrence they short change you in the morning its sad attitude is nasty needs to be closed down.I made a mistake and ordered on the morning big mistake their uncaring attitude and shorting you on your food is so noticeable never again my bad.Food is okay at best service is garbage.The young girls at the counter have an attitude on their phones talk any kind of way to their customers.Make mistakes with your order then get mad when you tell them about it.Price changes from menu to register when you ask they get mouthy and sassy with you just asking about price difference or food that's left off your order.This establishment is on Facebook with people complaining about the same exact thing don't go there save yourself the headache believe me you will be glad you did.Now I see why they are always empty and the coney islands around them are busy.Won't be back unless their is drastic changes.Check your food if you do choose to go their at your own risk caution and...

This place is disgusting. I went in yesterday during breakfast and heard some people arguing. It was a customer and an employee. The customer tried to explain that the reason he was charged more is because his order was wrong but the young lady behind the counter was so rude to him calling him the most disgraceful names. I felt so bad for him because he tried to explain to her that he gets the same thing all the time so he knows the price but she would not listen to him. I was so upset at that managers behavior that I had to stop the young man and let him know that I will write this review so that people know the type of place they are eating from. If the employees behave like what I seen I can only imagine what they are doing to the food. Please be careful when eating here. I personally will not be eating here again because the food I ordered had hairs in it and after seeing how they treat customers they don’t deserve my business. As a manager she was out of line and it speaks for the kind of place this is. Just that minimum required one star is a...

Went here the other day (drive thru) everything was ok despite what the reviews said. Decided to go again and it was a world wind difference . The attitude from behind the counter all the way up to getting my order wrong and charging me extra for whoever knows what. I highly doubt this review will do anything about how the service is here so consider this a warning for anyone reading these reviews; take your business elsewhere.

They hire people who could care less about anything. Not even getting orders correct. I try to be as positive as I can in life but it’s hard when you get cold rudeness from people for doing their job (or supposed to) at least. These people won’t get far in life behaving the way that they do. I hope they will eventually grow and learn how to...