Pizza Hut — Restaurant in Port Allen

Last Year I ordered probably the most delicious pizza ever (from pizza Hut). For weeks I've been wanting that same pizza.. Backyard BBQ chicken pizza. I am so disgusted and disappointed by this $20 pizza.. not only did they not so the BBQ sauce drizzle but tis completely bland and 🤢🤮 Plus the chocolate brownie was not ready.. Darren Thibodeaux had to wait an additional 10 minutes for the brownie that they told him would take 3 minutes.

Also, they did not call me to let me know they didn't have my drink I ordered and instead substituted with something I didn't want when they are supposed to call me to let me know.

I am beyond pissed off! I don't usually complain but I've been wanting my backyard BBQ chicken pizza again and like ughhh. This ruined pizza Hut for me. I already don't like pizza Hut.. but the last time I ordered this I actually was amazed at how delicious (this we back in December). Today reminded me of why I don't go to not only the Port Allen pizza Hut but all pizza hits!

I just now called to request a refund or get help with this order and the girl was completely rude on the phone, has plenty of attitude and argued with me on the phone behind my ticket saying I didn't request the drizzle THATS SUPPOSED TO Come WITH THIS PIZZA. SHE SAID I CAN BRING IT IN TOMORROW AND I SURE WILL. SEE Y'ALL TOMORROW, HOPEFULLY THE MANAGER...

First off, all the 5 star reviews for this store are from bot accounts. There is no way this location would earn a legitimate five star rating. Second, this location had no drivers to make their deliveries. So, in other words, they took my money for a pizza that they never intended to deliver. Got 'em, coach. Not to mention my order said it would take 3 HOURS to get to my hotel which was only a mile away. Not like it mattered, cause, as I said, NO DRIVERS. Third (this is the best one yet), when I called to cancel my order after I found out they were going to deliver it on-foot from Kansas, my call got redirected to customer support. This happened about 7 times. So, fed up, I go to the location in person to cancel my order only to find the store phone was purposefully left off the hook. The phone was sitting right next to the cash register, off the hook, in plain site. No shame. Employees slack game was STRONG. When the cashier finally remembered she worked there and came up I swear she looked like she was trying her hardest not to walk out the store. Please folks, I beg you, DO NOT GIVE THIS PIZZA HUT YOUR BUSINESS. That pizza ain't worth waiting 3 hours and having to talk to 5 different people before you find out they never made it in the...

Our family decided on pizza and I'm always against eating Little Ceasers and thought that Pizza Hut would retain the same quality I'm used to and have eaten since I was younger.

We ordered online and even told them remove certain toppings and make things only half of the pizza, that was not followed. The pizza that I received at this location was far from appetizing looking and the buffalo bites that came in the cup looked undesirable. The pizza tore like ripped paper and wasn't cut at all, the cheese was disgusting.

I called so that I could request a refund and the line was disconnected. So I contacted customer service for a refund and they offered me pizza I do not want from the same location that just messed up my pizza. I don't know what kind of customer service this is.

They told me that I would be contacted by management in 3 days to get my refund and here we are 7 days later and no one has contacted me back yet, I haven't gotten a refund and the pizza was not worth it at all.

I guess I can't disclaim how great it is anymore and I won't be patrionizing a place that doesn't have the decency to remain with the quality that people came to love...