Where to begin…. IF YOU WANT THE COPS CALLED OVER RETURNING A SO CALLED “Ceviche” go here. As well as a so-called “manager” come out to your personal car and try to almost hit you and get in your face then PLEASE come here and see the “manager” Nael or what ever this piece of low quality unqualified person to be running a business is named.
Here it’s where we start…
We get there at 8:16PM and there is no line whatsoever. We order our regular cravings that we’ve enjoyed in the Boca Raton and west palm beach location. After about 15 minutes we ask what is the update? I mean this is called a “fast food” restaurant for a reason right? All we order was a hotdog and burger. Shouldn’t take long but no this place takes forever. After asking the EXTREMELY rude staff about what’s taking so long they start to get extremely rude.
The say that all we want is free food which is unbelievable from a business to ask a customer even when they gave them tips. After nearly 30 minutes waiting they finally bring out the cold and small food. What a shame. The so called manager starts to get into our face even my mothers face over me returning a salsa with 4 shrimps that is called “ceviche” .
They asked me where I’m from as if it matter for a return. I felt discriminated after this. We start to record the encounter and this Low quality human being called manager says that we are threatening him since we are putting a bad review of it online. WHO DOES THIS? He needs a class on how to deal with situations like this. PUTs the Return on a different card.
As we are walking out and he’s arguing with us. Once I reach my car in the parking lot, and comes full spring towards me and gets in my face.
UNBELIEVABLE WORSE CUSTOMER SERVICE EVER.
This was all recorded and I will be posting it to make people...
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