Better Days Cafe — Restaurant in Portland

I came here during the summer! They had a strawberry shortcake latte that I had seen advertised on IG where it was posted multiple times that people had subbed out the espresso for matcha (never from their official account but reposted from other accounts). I asked for the latte with matcha and the cashier told me they could not do that. I told him that I had seen the matcha version posted on Instagram and he told me it wasn’t a menu item and they would not offer that. I said that I understood and looked at the menu again to figure out what I would have instead…after waiting a few moments for me to decide he looked impatient and disgruntled and rolled his eyes and said “I guess we can make it for you that way.” I appreciate the fact that they let me order the latte, but the cashier was rude and I left me feeling like an inconvenience. Perhaps use discretion when reposting non-menu items? Otherwise...

I just got an oat latte, no sweetener there, and it was rather sour and acrid and missing a lot of the body that a good espresso shot should have. Didn't try any of the food.

The service was good. Took my order and promptly gave me my drink. No complaints there.

The atmosphere I would say needs a little more oomph. Decorations are sparse for the size of the walls, with some walls being almost entirely bare. The paintings that are on the walls are cool though. Furniture is quite uncomfortable, being entirely hard surfaces with zero cushion. Most seats lack back support. Echoey with hardwood floors and tables.

Make no mistake, Better Days is entirely serviceable. This was not a bad experience, but there are at least 2 other cafes on Division that I would choose...

This coffee shop has very unprofessional employees, they come off as rude and arrogant and not a safe space to bring your kids. I saw them come up to a young lady and her kids and were nagging her about the stools being too loud when she moved them. They were very unkind calling her a Karen when she just apologized and moved on. I do not recommend this place to anyone, a Dunkin’ provides better service and coffee than this place. Avoid...