Starbucks — Restaurant in Portland

I sent my little sister to pick up 4 Caramel Ribbon Crunch Frappuccinos and 4 cake pops. Our cashier was Twila. All 4 drinks were missing the crunch topping — which is the main reason we ordered them. No one said they were out of the topping, and we’re pretty sure we were charged full price anyway. As full-time students, we can’t afford to waste money like that.

The cake pops were handed over lazily in a container, not even bagged properly. Then she was given 17 straws for 4 drinks. Completely unnecessary and wasteful.

To top it off, one of the drinks was meant as a gift for our mom for Hispanic Mother’s Day, and this careless service really ruined the moment. My sister said the cashier had already taken off his apron and seemed like he just wanted to leave.

I feel awful for sending her alone. We expect better from Starbucks. At the very least, if you’re out of an ingredient, say something — don’t just silently give people a lesser version and...

My order was being taken by a barista named Azareya. It was a very tense interaction and it felt like everything I said or asked made her progressively more and more irritated with me. It was not a crowded time nor was I requesting a large order, just a caramel ribbon crunch, but her attitude towards me made it seem like I was causing her a great deal of grief. As she was making my drink I overheard her making rude comments and verbally harassing her fellow coworker. I found this behavior and overall attitude very unprofessional. After I waited there for about 20 minutes for one drink, it ended up being the wrong order, and I couldn’t tell her that because she was already very annoyed with me. So I ended up leaving much later than I wanted with a drink I didn’t want from a person who was being unprofessional and clearly hated their job. I don’t feel I’ll be returning to this...

Wow I just had the worst experience at this starbucks I've ever had. The young girl that took my order was extremely rude. All I ordered was a Vanilla Bean Frappaccino and she acted like I had ruined her day. She also messed with the register somehow and tried to not let me use my stars? I can't believe Starbucks would hire someone that hates their job so much :( There was another guy there slightly older that made my drink. He was nice (so I won't give only 1 star for service) and the drink was fine but the girl on register's attitude just left a sour taste in my mouth. Will not return to this location even tho...