Dunkin' — Restaurant in Portsmouth

I have noticed that it seems to take a little longer than normal to come on the drive thru speaker to take the order, even when there was no one else in line that I could see(,however it could be possible to have one car at the window paying or receiving their order, which I cannot see until I move forward around a slight bend after placing my order) ,but I have yet to see any car there when I do make it around the bend , towards that window I had mentioned. I completely understand they probably have no help and most likely understaffed, like everyone else and everywhere else at this point so I try to be very understanding and make it a point to smile and thank them more than once. MOST times I will get a quick thank you in response. I will probably go back there as it is in a Convenient location for me. On a positive note they do always get my coffee the way I ordered it and the food is cooked properly, (and that is important , I like to get what I ordered and paid for;) ). so all in all it has more...

Mmm, I don't know where to begin, between the two young girl employees smoking infront of the store, while no one else was inside, or with the car of girls outside (assuming friends of the other two) screaming at the top of there lungs. At first I thought there was a brawl happening. And then when I order my coffee I say thank you and please after everything while one of the girls is coughing into the speaker like a horse... Get up to the window and again, my politeness takes over and I say thank youmultiple times as she hands me my coffee, straw, recipet & change and this girl didn't say one thing to me NOT ONE THING, besides the price of my coffee. Ive worked at many custumer service jobs and yes at one point at a food service job. And that's just not how you act. It's not how you represent your company. It reflects management and...

Ordered 25 chocolate glazed donut holes on the app. Pulled up to the drive-through and gave my name. They said, "Pull up." I roll up to the window, and the employee hands me the box, saying, "Sorry, there might not be as many as you ordered. We gave you all we had.". I was thinking, ok, maybe it's just a couple missing. I can handle that. I leave and open the box....there are 9 donut holes, and none of them are chocolate. 9?! Out of 25. Wtf?!?! Why would you even hand me that box?! Tell me you're out and refund it. Offer regular donuts instead. Nope, just 9 donuts out of 25. Still got charged the same price. Needless to say, I will never return to...