Wendy's — Restaurant in Portsmouth

This Wendy’s is closer to my house so I go there the most this is my 4th time receiving a cold meal since I’ve moved to Virginia however I went there on June 13 to make an Oder for 10 piece spicy nuggets meal with ghost pepper ranch which I received cold again I went back and told the girl that the meal was cold again, she then gave me a new Oder which was hot but wasn’t my correct Oder being that I Oder spicy and she gave me regular instead I was so frustrated because I had to be driving back and forth I just went back to ask if I could just get a refund when the worker went ahead and slam the window in my face saying the meal was hot even though I tired to tell her it was not the correct Oder . I then got upset because I was never disrespectful towards her when I ask for the refund and she slammed the window in my face that’s when I start to argue I will never go to that Wendy’s again a matter of fact I’ll never buy a next Wendy’s again with the experience that I gain because I am not a violent person nor a disrespectful one and she pulled me out...

My daughter went to Wendy's to get me the Cod Fish sandwich with sauce, cheese, lettuce, and add tomato, no pickles. When I bit into the sandwich it was extremely hard and old. It was not freshly cooked and made. She took it back to have them make a fresh sandwich and they started arguing that the sandwich was fresh . Once again was rock hard and it was cooked so much that it was extremely hard. We got the order back home I took a look at the sandwhich, first they put the sandwhich back in an old wrapper. It looked like it had been balled up and then reused. There was even a hole in the wrapper. The sandwich wasn't even fixed like we had ordered. The fish was fresher than the other but this time they only put pickles lettuce and a tomato on there. I didn't eat it anyway because of the condition and hole in the wrapper. I plan to call the corporate office Monday morning to file a complaint. This Wendy's has gone down in customer service as well as...

Zero stars absolutely horrible service I ordered 2 different biggie bags at the speaker they said to pull to the second window so I do an she says a 5 dollar total I told her no I ordered 2 biggie bags tell her what's in it she rings me an the bagger behind her continued to say we don't do add on at the window no ma'am I did not add anything at the window I placed this order at the speaker then she gives me the lightest brown water drinks that are supposed to be coke I don't even want the drink don't bother remaking them you come is out an you still were going to give me that just looking at them you know the coke is out absolutely ridiculous drive thru only for remodeling that's understandable but do you job an actual listen to the order I literally placed the order an was naxy to the window in one minute like really get y'all's...