KFC — Restaurant in Presque Isle

What a disgusting service! I waited 1 hour in thru so that in the end they didn't have chicken, really KFC? You don't have chicken!!! In addition, when I ask the worker why not take into consideration those of us who are in line. That way we could just leave without having to wait. The employee comes out with an attitude. I called the store and ask for the supervisor and a certain Charlie answers and I explain to him what happened and I suggest that when that happens he sends a worker to notify the line so people can leave without wasting time. He also comes out with an attitude. What bad service and what little work efficiency. I don't know why they put people with these attitudes and such a lack of experience to work with the public. Because to leave a place whose main product is chicken without chicken, that makes me understand that the logistics of the employees is completely null. I wish I could leave them without stars but since I can't at least I publish my experience. I don't want them to be fired from work but they definitely need better training and above all better CUSTOMER SERVICE. Today you were a...

This is the KFC/Taco Bell located in Presque Isle Maine. This place is crazy busy at lunchtime seven days a week! We don’t get into town that often but when we do we try to stop by and get a treat. My daughter goes specifically for the chicken pot pies which if you don’t get there early I understand you don’t get one! The staff is great there and I wish that the customer showed better appreciation. The store is known for giving people with disabilities a job. They hire adults on the autism spectrum or with other disabilities and they treat them with respect and give them a chance to earn a living. I was surprised how people come in, customers, and are disrespectful if they have to repeat their order or go a little slower. The store is a model for inclusion.

It’s worth a stop in - they always seem to have a smile on their face even when it is crazy busy and they are Waiting on supplies from a delivery. We are really far up in Northern Maine and supplies tend to get here when they get here. Please be patient and support local businesses...

I went through drive-through, ordered a combo meal and then afterwards realised I needed to get a couple biscuits as well. Upon arriving at the window, I apologised for the inconvenience, and asked if they could add two biscuits. I know it’s inconvenient for them to go back and add items, so I apologised at least twice for making them go back and potentially hold up the line. This is what I received. Mind you, the biscuits were supposed to be for a snack for my child in the backseat. How is he supposed to comfortably eat that?? One of the biscuits was simply crushed and breaking in multiple spots, but you can see the other one is completely mangled. They didn’t give me a bag, and the napkins and receipt were shoved inside the box as well. It felt passive aggressive and honestly was terrible packing and service. I sincerely hope they don’t treat all customers that mildly inconvenience...