Edit to say there was only 2 other cars there when I got there.
Over the past 6 months or so, no matter what time I went to Sonic, it takes forever for them to even take your order. I'm talking 10-20 mins. They will tell you I'll be right with you, then deactivate the button and that's it. You will have to repuch it and same process. No matter how busy! So I thought by downloading the app I could cut some of that time off. It takes 15 mins for me to drive there anyways. I've used the app before with little to no issues. Today I order 2 grilled cheese and a large root beer. I ordered it at 1:50pm, before I left my house. The estimates time stated 5-7 mins. I get there at 2, check in. Then I waited for 25 minutes! I had to push the red button!! Guess what happened...they said "I'll be right with you"....then nothing for another 5 minutes. I had to purch it again and then wait AGAIN! This place is ridiculous. Dont...
Read moreUpdate: It gets better for a while then gets worse. Like I said before it's really inconsistent.
Old review: After pushing the button, 3 cars that arrived after me ordered and got their orders before they even answered to take my order. Now their mobile ordering is disabled and you can't even get them answer when you're trying to place an order.
This place is really inconstant. Sometimes the food is good, others it tastes like they refried food that set out and got cold. Got sick for 2 days after eating there. Kinda mad I paid for 6 boneless wings, because they're expensive. The first one was stale tasting. Like they had set out then got refried and sauced. The second one wasn't even meat it was all chewy like a big pice of gristle. I didn't eat any more after that. I had an upset stomach, got sick, and more the next two days. I only give 2 stars because the carhop was very nice and I don't think the issues...
Read moreWe love sonic but this one is extremely slow. The average time to get an order is at least 25-30 minutes (that’s if you order ahead on the app). Don’t even try to role in and press the order button, they won’t answer for at least 10-15 minutes. To bad their app system is usually down and that’s the only way to order. Every time we are here customers walk up to the front door of the kitchen (many going inside) because they aren’t getting their order. The employees are also rude and indifferent about the time you are waiting. The drinks are often messy and sticky where they’ve been spilled. This sonic needs a new manager and staff! I hardly ever leave a review but this is a regular occurrence with them. We have been here over 30 minutes and we ordered on the app. Sonic,...
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