Subway — Restaurant in Providence

Got these coupons in the mail a couple of days ago, still valid. Went to this subway since it's super close to me. I presented the coupon as I asked if I could use it, the lady in the front goes off and whispers to the other ab of about it and tells her to call someone. She then comes back, doesn't say a word about it and just asks us what do we want. After me and the other person give our orders she then proceeds to cash us out, mind you, it was a buy 2 footlongs get a 3rd free, she was never willing to make us the 3rd sub, she just cashed us out and completely ignored us. What good are these coupons if the employees' horrible service and poor consideration make them null. Why do people even work in customer service if they hate dealing with people? She could've just said that the coupon wasn't acceptable in that store instead of flat out ignoring us and giving us the dirtiest of...

Two women were working when I went in. The older of the two is fast & no nonsense while also being extremely friendly. The younger one looked miserable & started to make my order then never asked if I wanted anything else. I stood there awkwardly while she started helping people behind me? The older woman quickly realized & helped me. She was great. The younger one needs a different job I think. No real complaints about the food or cleanliness. Though I will say there was a guy in there ahead of me who was a total jackass & extremely rude to the workers. Listen, if you've never worked in retail or food service? Do everyone who does work in those fields a favor & be polite or go home & make...

Went today 9/9/2023 and had a coupon for 2 footloongs for $12.99. Ordered the Supreme meats and the boss. When I went to checkout they charged me $19 and change because the capricola (I apologize if the spelling is off) on the Supreme meat sandwich was extra. At no time during my order I asked them to put capricola on the sandwich. Unfortunately this is not my first issue using a coupon at this location but I was in a rush and decided to stop there. The ladies who were making the sandwiches were very nice but the issue seems to be the little lady who cashes you out so she should be the one to be...