As a long-time customer of Taco Bell, I am deeply disappointed on behalf of my friend, Vicky, who has been a pescatarian for 17 years. She used to love eating here, but over the last three years, Taco Bell has failed her repeatedly.
At least eight times, she has specifically ordered beans instead of meat in her food, only to discover beef in her meal. Despite double-checking with staff during the ordering process and being assured that her food was made correctly, she has taken a bite only to find out otherwise. This isn’t just an inconvenience – it’s a violation of her dietary restrictions and trust.
Mistakes happen, but this level of carelessness shows a lack of accountability and attention to detail. For vegetarians and those with dietary restrictions, accuracy isn’t optional – it’s critical. Taco Bell advertises itself as vegetarian-friendly, but experiences like this make it feel otherwise.
Until Taco Bell addresses this serious issue with its staff training and quality control, I can no longer recommend it to anyone with dietary preferences or...
Read moreEvery time I come to this TB it's closed. It clearly states in the window and on the internet that they close at midnight. But on more than a few occasions, I've gotten there right before midnight, with cars still waiting for their food, to be told that they no longer taking orders. I work in the same strip mall and start at midnight. So I know I'm there before midnight. Here is the kicker. I can't just reverse out of the drive thru, it's narrow and curves, I have to wait until the cars in front of me get their food before I can leave. Which has made me late to work once already. It happens, I know. But it has happened to me a couple of times already. Each time I leave...
Read moreWORST Taco Bell if not fast food in general that I’ve ever been to. Got there an hour before they closed, and they said they were OUT of everything except hard and soft shell tacos... really? Seems like they were just too lazy to make anything other than that. Especially when I got home and saw how they had thrown everything into the taco shells, including no more than a tablespoon of chicken. Extremely disappointed, especially after driving 20 minutes because the Phoenixville Taco Bell has 1 1/2 stars, and I thought the West Chester location would be a better bet. I guess I was wrong... please hire employees that...
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