Mona Lisa Italian & American Restaurant — Restaurant in Ramseur

We have ordered from this establishment quite a lot in the past year since figuring out how great their cheesesteaks were. I’ve had NO complaints (aside from being overcharged bc I PERSONALLY ordered wrong, which could’ve been corrected by staff, but I almost understand bc they are trying to make money too) (i.e. ordering a cheesesteak opposed to a cheesesteak super bc with a plain cheesesteak, everything you order additional is an add-on, which equates to more money. Sure, they should try to save customers money to gain a repeat customer, but I also see the money aspect of it.). Regardless, their cheesesteaks are BOMB!! HOWEVER, my family decided to order their special tonight, which was “BOGO Buy one, get the 2nd @ $8.99” which is immediately misleading, BOGO is universally known as “Buy One, Get One”… Okay, Imma let that go, When I called, I was told they were “Buy One, Get One For $9.99”, not the $8.99 advertised, so I went ahead and ordered, chose a Large Stromboli that was $14.99 and a Large Stromboli that was priced at $13.99, tipped the driver $5.00 and was charged $36.00. Does that sound viable to you? Then, when my food arrived, it was cold, and terribly subpar. I will happily supply pictures to back my claim. Will NEVER spend my money here again!! Then, calling to address the situation, the owner/ manager/ whomever he was was RUDE and unwilling to admit fault. Spend your money elsewhere if you value quality...

Pictures are worth a thousand words but it’s not just the good looks, it also taste good, I am on a health and wellness journey and this restaurant is the best way to go. A lot of people complain because they don’t understand this is no normal restaurant this restaurant is more on the healthy side. I love it, and pork is really not good for you at all because it just don’t digest the way food is suppose to so we cut it out all together even though I love pepperoni pizza and to know that their pepperoni is not pork was mind blowing to me it taste so good. The tea was perfect for someone who is pre diabetic like me, it wasn’t to sweat but it wasn’t bitter. The people are so sweet and patient, they are fast with delivery, I can do on and on but my anniversary delivery dinner was perfect and exactly what I wanted…Everyone should eat a little healthier big or small, and this is a great start… Thank you for the great service and food that’s was...

I came in today and ordered a large pizza with double pepperoni and bacon (no bacon so i had to sub ham) and a chefs salad with 1 extra dressing. I had a coupon to get the pizza for 7.99 and somehow my order was $18! I will never walk in this place again. Wonder why they don’t have detailed receipts…humm… My salad has litterly had 3 strips of ham, no turkey at all and the rest was half stuff I’d put in the compost pile if i was making it at home but i guess thats what i paid $10 for. To have to go back out to get ham and come home and fix my salad. I mean after the over charge you’d think you'd at least give me a descent salad. You made the money today and lost customers for life and from what i seen you don't have them to lose. I seen why you was trying to hurry and ring it up while i was trying to order. You notice how theres no honest places to...