Round Table Pizza — Restaurant in Rancho Cordova

If I could give none I would. I am a local door dasher I came to this restaurant today it doesn't show that I need a red bag I brought one anyways I explained when I got there that I wasnt going to put two orders in the same bag so there was no mix up. The employee working there was very unprofessional in told me "Oh Yes You are" then tried to grab my bag out of my hands and was literally yanking it as well. I yanked it back in she goes " What you don't want me to put them in the bag" I said no I had it because I was not going to let her just yank something out of my hands or talk to me the way she was. She explained she also is a doordasher. That doesn't means jack too me. Because if she really was then she would know we are there to represent the customer as if we were the customer and anything that happens while we are there is reported to the customer to make sure they get the best service possible. I am also a regional manager for F&B. If my employees treated anyone like this employee did today she would be looking her job. Didn't get her name like I should have but she was the only one working with blue color in her hair. I just want her to realize anyone is a potential customer doesn't matter who you are if you are there to pick up food that is already been paid for you better be treated with respect and a smile on your face till they walk out that stote as you are the face for...

Frustration, is how I describe our latest visit to Round Table Pizza. Our local store offers 50% off large pizzas on Mondays. We know that this is a popular offer and therefore the place is normally busy. We always take this into account when ordering on Mondays.

This last Monday we called up and ordered our pizzas, we were told it would be an hour. We arrived about 45 minutes later, fully prepared to wait 15 to 20 minutes. We pay, get a couple of drinks and grab a table.

After waiting 30 minutes without any pizza we checked in and were told that it would be up shortly. Another 10 minutes we check again, told that they would be right up.

After waiting 45 minutes before arriving, then additional 45 minutes at the restaurant we are seeing other customers who arrive after us get their pizzas. Once again we check in, only this time we insist that they check the tag, guess what they lost the pizzas. No one seemed to care that we had been waiting nearly two flipping hours for a pizza, we asked for a refund and it took several attempts to refund us.

My take away from this whole experience is that the manager on duty, did not care. If the manager doesn't care why would...

Ordered my pizza at 4:53 and was given a delivery time of 5:36. I understand that places get busy. After my food was 20 min late I called and was told they were busy and it wasn't in the oven yet. I was told it would be put in the oven and delivered in about 2O min. I waited another 4O min before I called again. At that point it was close to 2 hrs since placing my order. I was told the same thing again! Still not even cooked. I have questions for Round Table, since this is the second time this has happened at this location. First, why even take delivery orders if you're so short staffed that you can't get them out? Also, why didn't someone call me to let me know it could be up to 3 hrs to get my food? How is this ok? You know what Round Table? This isn't 1989. Back then we had to rely on chain restaurants to get our pizza delivered, and back then Round Table was the best. In 2023 there is so much competition and so many great smaller places to choose from. Round Table is no longer king and the prices are very high, especially for this sub par service. Get it together Round Table. Figure...