El Ranchero Restaurant — Restaurant in Rancho Cucamonga

When I picked up the phone order, the food was ready and sitting on a shelf behind the counter with the bag tied shut. The cashier was helping 2 other customers before me. When it was my turn, she grabbed the bag and began to untie it. I thought she was going to show me the plates to confirm the order, but no. She opened the bag, grabbed the chip bag from within, and went to the kitchen window and bare hand grabbed an extra serving of chips, put them in the paper bag and put them back in the plastic bag to re-join our food. Then she came back to the register and was touching all the buttons and then took my card and inserted it in their machine to charge me, still bare handed just as she did the two customers before me.

My girlfriend got the taquitos and they were massive. She enjoyed them. My son got the asada burrito, which was a good size, but when I tried it I didn't care for the meat very much. My other son got chicken tacos which were ok. I ordered food from the pokè place nearby before I got there because I had a craving so I didn't get anything.

This was our second time going there. My first visit I didn't like it, so that also helped my decision to get something else. My girlfriend wanted to try it again so that's why we went again.

We will not return...

been coming here a long time but now im starting to question it. i had their dark red salsa along with my usual order and was blown away how sick it made me feel. i didnt vomit although that would've been easier. none of the other salsa's come even close to affecting me like that but the red one is brutal. the last time i ate there took me out the whole day. i woke up like 4-5 times that night and went to the bathroom almost 10 times with diarrhea.

i dont even find that salsa very hot but i think its the way they cook it. probably a combination of roasting the garlic and/or onions into a paste along with the red chili's. ive noticed if i leave that dark red salsa out of the fridge for a few hours, it starts bloating the little plastic container so thats whats happening in your stomach. im surprised they've been serving it this long and they're still allowed to. i dont think its healthy for anyone

the way they mass cook their steaks all at once on the grill is pretty gross too. it seems like the cheapest 'steak' they can possibly buy and when they cook it all in one shot, theres like a wall of steak on the grill top. im really trying to avoid coming here anymore, this was a favorite place at...

I ordered a bean burrito and Carnitas and was served rice and bean with shredded beef. I think the rice is horrible so I don’t order and the steak always has fat so I don’t order that you have to know what’s good and bad to have a good meal here because not all the the food is great here but it’s local and save on gas but it’s time to stop eating just bad food. So When I called to have it corrected the manager said I could come in anytime any they would fix their mistake. I called to see about having them honor what was said a woman ( service member) said she could not find my ticket and placed on hold so she could help others I was on hold for 40 minutes when she picked up phone I said yes I’m still waiting she hung up on me. It’s ok until yours the one who is on the other line. It’s a shame because I was a regular customer but not no more one, it’s just one less dollar. It’s hard to support local businesses when I get treated badly and really not as great as you may think if you really look at what your eating you will see for yourself but it’s only this...