A. G. Collectibles — Local services in Rancho Cucamonga

I don’t write reviews let alone take the time to do so but what I witnessed in this shop did not sit right with me at all and I truly regret not speaking up in person.

Today I witness; I’m assuming it’s the “owner” hackle a young boy for an extra $10 for a item that he claimed has been on the shelf for “3 years” With the price tag labeled at $15.

When this young man came into this store he showed up with the intention to buy that one item. Which the young boy kindly asked if he could make a quick transaction while bring his bike inside because he had unfortunately forgotten the lock to his bike at home.

During the check out process instead of processing the transaction for the price labeled on the item, the man at the register proceeded to search the internet to try and find the exact same product online to find leverage to increase the price on the product. After failing to do so he then ask the young boy if he was willing to pay $30! Which is double the price of the tag on the item! Luckily the young man had the courage to speak up and try and get a better deal where he ended up paying $25 for a $15 product!

To have the audacity to treat a child with that kind of behavior speaks volumes about this man and this “collector shop”!

These shops should be built on keeping the inner child alive in everyone and building the future for young collectors. Instead you displayed greed and dishonesty to your young customer. That young man did not deserve for you, a grown adult to take advantage of that young man’s innocence. Shame on you A. G. Collectibles for not honoring the price labeled on YOUR product let alone for a child!

That is YOUR RESPONSIBILITY as a Business to keep your product prices up to date! Let hope this serves you well to do...

EDITED TO REPLY TO OWNER I wasn't trying to sell anything over the phone. I was initially asking if you buy certain items, before I could ask my next question, I was hung up on. When I called back to ask who I was speaking with they hung up on me again. When I called back again, they let it go to voice-mail.

Rest assured, I WILL NOT be coming to your store in person if your staff can't answer more than one question, or even be cordial answering it. Overall, I'm grateful I called and had this interaction before trying to spend any time or money here.

I tried calling to ask a question and the person who answered quickly said no and hung up. I wasn't done asking questions before I visited so I called back thinking I may have been disconnected...but no when I called back and asked who I was talking to they hung up AGAIN. I tried calling again and it went to voice-mail. I have lots of kids who are into this stuff, I'm sure their business is fine without my money but I guess they aren't trying to get more business...

Stores nice but they're really lacking in diversity. Not much product and none really that are amazing. Staff are nice though, and the shop is very clean. But the biggest strike against them is they DO NOT BUY CARDS! The shop owner is instilling a "store credit" rule and it's a really cheap tactic. I'm coming from the LA area and all the shops there (Frank and Sons included) buy cards. They have booming business and are buying/selling cards at the same price as shops in the IE (few that there are). Idk man the shop is really nice, but I really don't like cheap tactics shop owners instill because they're a little money hungry. Would still recommend, but with such a lacking in products, I'd also recommend to keep...