The Flame Broiler — Restaurant in Rancho Santa Margarita

Come get your meat, veg and rice on!! A great place to fill up before or after a movie at the local fancy movie house. I like the Works bowl option and go for onions with brown rice. If you're a no onions person they'll do that too. Now don't forget the sauce! Magic sauce and hot sauce too, way heavy on the corn syrup probably. But that potato was healthy before you coated it in butter? Right? Right? Standard sugar fountain of Coke products with a fridge next to it of some energy drinks if you want slightly healthier sugar. Restroom single, down far right wall in back. Sometimes this location has a TV with some sports on it if you like that and you're dining there. Otherwise there are a few outside tables too. More seating than other Flame Broilers I've been to...

We come to this place for regular takeout, my kids love it and it's fairly healthy. The service at this place has however gone downhill, or more accurately off a cliff. The restaurant is not as clean as it used to be and they refused to take a Mobile Entertainment Book coupon, which they had always accepted, and the chain actually participates in with all their restaurants.

They recently had a change of personnel, and both the front of the house service (cash register) as well as the back (the cooking) have become worse. The meat is more gritty, the rice is overcooked.

We hope the owner turns this around, but for now we'll avoid this place and go to a different location, because we do love the concept, just not this...

This place has horrible customer service. I walked in and the employee behind the counter was texting on his phone and didn’t acknowledge me for about a minute after I was standing in front of him waiting. And they are extremely cheap with their sauce when you ask for extra. My order was to go and he didn’t place napkins or utensils in my bag. The food was horrible also...chicken was dry and rice was too soggy. What a horrible experience! Don’t waste your...