Domino's Pizza — Restaurant in Rayne

We ordered a pizza, 2 sandwiches, chicken, and a pasta. They delivered our order saying they were out of salads and pastas. They weren’t supposed to deliver until reaching the customer so they could let them know about the order’s problem, but they did anyway. They said they tried to call the number on the order and it was “out of service,” but when others called the same number, the phone rang on the spot. Also, domino’s have had multiple issues with their phone service. We tried calling seven times before they even delivered because we wanted to know if the driver would have change for that order, and someone spoke to us and yet failed to mention the pasta wouldn’t be included in that order. Their reason for this was due to lack of communication among workers. Employees are out of sync in communication, and that shouldn’t be on the customers. We tried to order a pizza because we didn’t get the pasta since the delivery driver Sarah said we could call and order for no delivery charge because of the mess up, yet this was untrue. They didn’t wanna wave the delivery free, even though again none of this was our fault. Our phone was working just fine, we called before they even left the store, and we were following the delivery driver’s orders. We shouldn’t have to be disrespected by both the managers and the rest of the employees for something that was clearly domino’s fault. This situation should’ve been handled much better. Losing hundreds of dollars over $3? They know we were especially loyal customers. Now, we aren’t. No thanks, domino’s....

We Had Been Getting Pizza From This Particular Store For A Good While. My Wife Got Me A Pizza From This Store And It Was Missing A Topping That I Liked. My Wife Called And Talked To The Assistant Manager And She Said She’d Gladly Replace It. My Wife Couldn’t Make It Back To The Store Cause We Had Matters We Had To Take Of At Home. Well The Next Day, My Wife Called The Store Back And Winded Up Talking To The Franchise Owners Son. This Kid Is A JERK, He Wanted A Picture And The Receipt Which We Provided. He Was RUDE To My Wife Over The Phone, So I Went I Speaked With Him Myself. This Guy Isn’t A Man, He’s Merely A Kid Who Hadn’t Grown Up. When I Showed Him The Picture Of The Pizza He Made And I Called Him Out On It. This Kid Got All Defensive And Was SO STUPID To Where He Threatened To Call The Police. This PARTICULAR Domino’s Store Is LOSING BUSINESS Because Of The Owner’s Son Who NEVER GREW Up. We Stay About 6 Miles Away From This Store And BECAUSE Of This DUMMYS Action, We’re NEVER GOING Back. Get Your Pizza Anywhere’s But This Domino’s In Rayne. The Owners Son Will Ruin The Business!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! This Domino’s SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I Would Love To Talk To The Owner Of...

Believe it or not , we order delivery at least 4 times a month, and a couple of weeks ago , it was late, but before closing , and I was having terrible side effects from treatments I’m undergoing for a serious illness . I was home alone, bc my husband works offshore, and I was so weak that I was either going to have to get food delivered, or call an ambulance - so I ordered online , like always - and even paid in advance with my card. Twenty mins later , instead of getting my pizza, I got a phone call from a lady who said she was the night mgr at Dominoes, and they couldn’t bring my order . I explained that I’d spend almost $30, and I Was sick As a result of radiation treatment , and couldn’t drive , so she says “ ok. I’ll get it put to you” AND I NEVER HEARD BACK FROM HER OR ANYOBE FROM DOMINOES AGAIN, NOT THAT NIGHT, OR THE NEXT DAY!!! I’m Still shocked that they didn’t even bother to call me to let me know I wasn’t getting my order , or even a call the next day to apologize , make it as right as they could , AND LET MR KNOW IT WOULD TAKE DAYS TO GET CREDITED ON MY BANK CARD. It’s...