The Rustic Table Asian Kitchen — Restaurant in Redding

Service and atmosphere: Nice attitude, and polite, but need lots of work to improve customer service and customer experience satisfaction.

Our waitress welcomed and escorted us to the upstairs dining area because first level had about only 5 tables and they were full. We were seated upstairs and provided with the menus.

It's customary to offer or ask if guests "would like cups of water?" before leaving the guest. We did not get any water, which at first was not a great deal, but the top level is extremely warm (almost 75-80 degrees) and it took a while for the waitress to get to us and we we're getting dehydrated pretty quickly.

The waitress finally came to take our orders and we asked for drinks and water, and we placed our orders. Thank goodness the drinks arrived but sadly no water.

Food and drinks: drinks were 7/10 because my Arnold Palmer had week flavors. The matcha drink was super good and had nice flavor.

Our food took awhile to arrive. Food was 6.5/10. The staff member who brought our food upstairs, he fell down the top steps and the food spilled. We were very worried for his safety because it was pretty hard hit. I hope he is okay and did not get in any trouble for this. Which brings a safety code issue.

Due to the incident, our order was delayed a bit more. Then the food arrived. First, the presentation of the food and the plating was good. One of our plates was missing so we had to ask for it. Second, when it arrived, it was cold and over cooked. Finally, my dish had exactly 4 small shrimps, which is not servings size. The spring rolls were absolute basic and no flavor. They had only lettuce rice noodles and half of shrimps. No basil or mint, no green onions or mung beans sprouts, no cucumbers and the sauce was very disappointing.

There is a lot to improve on, and I hope this help the restaurant management team to work on implementing and getting better food and customer service to flourish in this area.

Again, it's customary to bring the side table condiments, which we did not get at all neither asked if we would like to have some. Keep in mind, we were upstairs, so it was very difficult to flag any of the staff to ask for anything.

We had 2 drinks, small soup, spring rolls, and rice dish. All came to a total of $67 and some cents.

In my opinion it was too pricey for the quality, quantity and experience.

Note: we asked one of the staff members to turn the AC, but it was not working. Eventually, he just left. So my husband got up and turn the large corner fan which was only...

The food is very well crafted. Flavors are blended seamlessly with inventive yet traditional sounding dishes. The Pho is perfection, a simple delicious broth, with the noodles and proteins, but little else, you the imbiber, the taster, you are in control of the direction this culinary journey takes. Spicy, umami, sweet, it's up to you what you add to your pho. You needn't expect a dish that comes packed with who knows what and is going either be a total hit or a complete failure. I've tried pho all over the country and nothing upsets me more than sampling a broth, then the noodles and broth, then altogether and all three fail the palate test. Pho is not supposed to taste like cilantro bouillon, most places don't seem to get that, but Rustic Table does. Their pho is fantastic. The pork belly is exquisite, thinly sliced, deep fried with a little batter (which I questioned at first glance), served with a bold chili oil sauce. The spring rolls were so fresh and delicious that my mouth is watering just thinking about them. No tough wrapping here, no stiff rolls where the innards fall out, no cilantro packed so tight it makes you sick. Perfection. The egg rolls were also mind-blowing. Fried crispy but not burned, the insides were hot and yet firm, not mush and not uncooked, just perfect. The Korean short ribs were delicious, marbled like a slab of prime meat, marinated delicately, sliced expertly, and served atop a tightly packed mound of sticky fragrant rice. With a side of some of the best fresh kimchi that makes me miss my elderly Korean neighbor from SoCal. I prefer mine on the mushy side personally, but this would have passed her tests, crisp, floppy, pickled and spicy, chilled and delicious. It was bursting with flavor. I found the prices to be pretty reasonable, especially considering the quality of the food and the wonderful service. The atmosphere is friendly and casual, but clean and modern. If you like fine Asian dining, you need to give this...

Let’s rate this place! Familyhobbyfarm here! Finally got out of yreka for two days to enjoy life and entertainment with the kids. Stopped here for dinner. By far from all the review I’ve read about this place about their food was some pretty good rating but according to me it’s alright. My rating is based on the food only. Customer service were amazing and friendly. It was a bit hot in the restaurant as they mentioned air conditioner isnt so convenient. What did we order? Kapoon, spring rolls, rustic plate with kimchi, spicy Glacé chicken wing, pork belly with sticky rice! So far out of all, the orders that hit the spot for me were the spring roll and sticky rice. I know I’ve eaten too many Hmong food to rate it so low but hear me out, curry noodle was too salty, rustic plate beef was so gummy and chewy, chicken wings were ok, pork belly was alright but wasn’t the full size serving. It was a good try coming here. Maybe in the future we can come again but my cooking would of been less expensive. Thanks to my Hmong family for dinner. We still ate it all....