Most terrible service i have ever received. the waitstaff is deceiving. I called an order in for a corn beef sandwich. the waitress told me that they only have corn beef clubs which is as you know a 2 layer sandwich. I said ok thats fine and i asked her what comes on the club. she says bacon lettuce tomato but you can have it without the bacon. I said ok and then asked if fries come with the club sandwich. she said no that i would have to add that to the club for additional pricing. I then said I would rather have a side of hashbrowns. I also instructed her to add extra pickles with mayo and mustard. when i arrived at the location at 25385 five mile redford mi 48239 my order was not correct. What they gave me was a cornbeef sandwich not cornbeef club sandwich. the sandwich had only mayo no cheese and was accompanied by a side of fries in the same container. I was immediately anger because i asked for only hashbrowns and i was told that they do not serve cornbeef sanwiches just cornbeef clubs. they agreed to remake my order correctly and the total charge would be $9.96. I paid for my order while i waited for the correct order. when i finally received my order it was still incorrect. the cornbeef club sandwich did not have lettuce or cheese. as im looking at my order again in discontent a cook who was just sitting in the dinning area comes up to me and tells me it is correct. he argued that the mayo on the sandwich was melted swiss cheese as if i could not tell the difference. He snatched my food away and toss it and actually told me to leave. of course i said not without my money. PLEASE DO NOT BECOME A PATRON OF THIS STORE BECAUSE THEY ARE NOT CUSTOMER FRIENDLY NOR DO THEY HAVE THE ABILITY TO...
Read moreOk... So we sit down to be served, person walks up and takes our drink order. We wanted water and coffee, the water had no ice and the cups for the coffee were caked in dust. We got new ones. After getting our drinks we came to realize that the person serving us was not an employee, he was a customer. as he sat down to continue eating his own meal, paid, then left. An old lady came to take our orders but didn't realize we never got menus. My daughter also ordered a sprite and it literally tasted like poison(was probably just old af syrup in the fountain machine.)They gave her a can as a replacement. My daughter ordered a plate of fries and when it arrived it was a single layer of like 15-20 fries. She said she would only charge a dollar for them. (They ran out of fries?) They were way overcooked and tasted like old grease. They gave her an empty bottle of ketchup to go with it with no other bottle of ketchup in sight in the whole place. I got 4 sausage and 4 bacon. Took forever to get it and the bacon was also way overcooked and tasted like old grease. The sausage was good though. Probably one of the worst resturant experiences i have ever had. It was honestly really entertaining by it's sheer incompitance. Visit here if you need...
Read moreStaff is soooo nice. Food is great, especially when you consider the price. Not the greatest decor but if you're worried about that you probably wouldn't have made it pass the parking lot. This is a classic diner feel and home cooking. I LOVE these types of places and this one didnt disappoint.
I still give it a great review but I wish you could write out what you want the tip to be. If you pay with a credit card the waitress will ask you so she can run it through the machine. This is by no part the waitresses doing, it seems that the only way she can process it is by knowing beforehand, but it does make for some awkwardness. I'm a good tipper, so always give $5 even though our bill has never totalled $20 but I wish I could...
Read more