Burger King — Restaurant in Reno

I went on June 3rd around 6:30 pm. The total mistakes made is an infuriating amount. The employee at the at the drive-threw headset make an honest mistake, not hearing that the triple cheeseburger was supposed to be plain. However, when we came back with multiple mistakes, they refused to fix that one because the receipt didn't have that specification. My double whopper was made as a single, and remade with a hair in it, so I had them make it for a third time. My child's spicy chicken sandwich was accidentally switched with another customer's fish sandwich. We had that remade. My friend's Burger King sandwich was made with bacon so old they couldn't even eat it. The onion rings were clearly hours old and vile. Two of our fries were supposed to be medium but all we got was small. When we went inside there was a clear lack of communication. Also there was no mechanical beeping, signaling that nothing was being made fresh. My husband threw up meer minutes after eating and I'm left with a disgusting taste in my mouth that resembles mold. The offer of a digital $15 coupon is insulting when I spent $49.54 to be absolutely disgusted. They couldn't refund me because I bought the items in store. the team of the location has left my 10 phone calls and my husband's 5 calls unanswered. I am unsatisfied with the proposed compensation and my email asking for the number of the franchise owner has been...

If I could give it negative 10 star rating I would but for the sake of this rating I have to give at least one star more than this particular Burger King on clear acre reserves. If you don't want good tasting fresh food and you don't mind being treated like a second class citizen this Burger King is for you. Employees inside act like it's a chore to help customers customer service is lacking you ask a question they walk away and ignore you or get somebody else to answer your question. The shake was watery The Walker wasn't fresh the fries tasted like they've been sitting there for three or four hours under the heat lamp very soggy unfortunately this particular location used to be a great location location. I get better customer service treatment and a homeless shelter than this place I can see why people go to places such as for example in and out burger cuz you know you're going to get service with a smile he greet it in a professional manner and your food's always going to be fresh unfortunately places like this people go to because it's probably the closest nearest option.used to be one of the few Burger Kings that actually stayed open later while the rest of the Burger Kings and Renaissance Sparks area closed just whenever they felt like without...

Clear acre burger king. We did an online order for pickup and only had the option of picking it up in the drive thru. When we went my son messed up on his order and forgot to put his burger as plain, when he asked the guy cashier if they could make it plain, he called for who I'm assuming was his supervisor.. she so rudely told him his receipt doesnt say plain, so no. As he responded we know but can we have it changed, she said we would have to go back through the drive thru, which already had a long line of cars because we were all sitting behind one for almost 30 minutes. We left the window and ended up going in to get it fixed she snatched the burger from him and said ughh, and was so disrespectful the whole time for absolutely no reason, to a CHILD I might add. So because of the craziness we forgot to check the rest of the food, and.. the chicken sandwich we actually did put plain on, wasn't plain.. but we were already home and did not want to go back and deal with her. On a side note everything was cold and the tots tasted pretty old and stale. Never doing that again, and I warn you not to either. Long wait for a pre-order that wouldn't let us pick up inside, cold food, and...