Subway — Restaurant in Rich Township

I went in this location and ordered the Chicken bacon ranch meal. The previous two people in front of me ordered the same. We were told we'd have to wake 5 or 6 minutes while they prepare and bring more chicken from the back. We all decided to wait. When it was my turn to have my order filled, server#2683 asked me what type of bread, and if I wanted cheese and what kind. I told her wheat bread and shredded cheddar cheese. I also said I wanted it lightly toasted. While my sandwich was warming she began to asst. the couple that was behind me. Because I said lightly toasted it only took a (Few seconds). After removing my sandwich from the oven, she continued preparing one of the sandwiches of the persons behind me. So I spoke up and said excuse me, I'd like my sandwich finished first so that it didn't sit there and the bread get hard.... also, I already waited for my meat to come from the back. I didn't think it was feasible for me to wait while she prepared the sandwiches of the customers behind me. So she went back to making my sandwich and asked what all add-on I wanted ....ie: lettuce tomatoes, red onion banana peppers.I never have her any type of dressing, because I assumed it came with "ranch dressing, since the name of the sandwich is "Chicken, Bacon, Ramch." Well I got home and discovered I has a Dry A_____sandwich dough no dressing at all.

I know that in the fast food industry you are Required to multi-task frequently, but, it should never be at the expense of the customer. I tried to call to express my displeasure, but the phone just rang Continuously, so I took the time to write this review with hopes that it would cause this type of issue to be addressed.

And they have the nerve to have a "Tip box" next to the register. I have a tip....work on serving each customer with your full attention and I promise that box...

TERRIBLE HORRIBLE NASTY! ALL VEGGIES MIXED, THE EMPLOYEE, (SHORT SIZE AND GÜERA) SINCE I ARRIVED, SHE DID NOT STOP TALKING ABOUT HER PERSONAL LIFE, UNTIL SHE WANTED, SHE ASK ME WHAT I WANT, THEN SHE CUT THE BREAD AND IT TAKES 4 SECONDS TO PUT THE CHICKEN ON (KEEPS TALKING TO HER FRIENDS) THEN SHE ADDED THE CHEESE SHE WANTED, (KEEPS TALKING ABOUT HER PERSONAL LIFE) THEN SHE CHARGED ME FOR THE 6" SANDWICH AT 11.99 WHEN SHE CHARGED 1.25 FOR THE BACON WHEN THIS IS INCLUDED, IN ADDITION TO TALKING IN FRONT OF MY SANDWICH SPITTING ON IT... ONE OF THE BLACK EMPLOYEES, WITHOUT GLOVES, WAS PREPARING HER OWN SANDWICH, PUT HER HANDS IN, CAME FROM OUTSIDE... BE CAREFUL WHO YOU HIRE, AND WATCH THE CAMERAS, THIS HAPPENED...

Why do they hire these young people that parents made them get a job! This place is ALWAYS NASTY inside. I went yesterday and clearly told the CHILD I wanted a 6 inch and she made me a foot long and then shrug her shoulder when I brought it to her attention. The young man that was working removed a rug from the floor and after which went behind the counter and put on a glove to make a sandwich. NO HAND WASHING IN BETWEEN! The employee were talking to each other and treating customers like we were disturbing their social time. It was a mess and I will never ever go back in this place! They...