Feng Cha - Richardson — Restaurant in Richardson

Pros: The 'quote of the day' is something I genuinely find interesting. I take pride in the Feng Cha mascot - it gives me the energy to live on. The atmosphere is lifted with authentic plants, which also shows the franchise's unique taste in decor. 'The Citrus Lord' is by far the best name of a drink I've ever heard. I like to spectate in pure joy as one of the employees struggles on her tiptoes to get ice. The parking lot is literally the smoothest surface I've ever driven on. An inspection form is available upon request. The employees don't threaten you as long as you give a 200% tip.

Cons: I can't go 4 hours without a fixing of cheese milk foam. 'Chrysanthemum Ginger Honey Tea' is too long a name for a drink. Every time I walk in, an employee gives me a dead and cold stare as if to question why I'm even there in the first place. Without fail. When asking what a certain drink tastes like, my question is swiftly answered with the word "wack". Without fail. When ordering a drink, I am occasionally left in despair when an employee playfully says "no". The maximum occupancy is only 49 people.

Disclaimer: MANY OF THE DETAILS ABOVE ARE NOT TRUE. Feng Cha is redefining the world of tea by blending tea’s natural and harmonious spirit and modern and healthy concept, to create a new style of cafe that offers relaxing store atmosphere and healthy food and drinks. Feng Cha features refreshing beverages and delicious pastries and bread that will help kick off and make...

atmosphere 8/10 service 5/10 wait time 3-7 mins (good!)

i went to feng cha’s richardson location on april 18th friday at 10pm and my only complaint was that my thai milk tea tasted watered down and bitter (even with 100% sweetness added

Heard it is a popular Chinese Franchising milk tea shop, so we made a special trip just to try their tea. Drink was just okay. Not very flavorful, can't really taste the tea ingredient.

I ordered their most popular and pretty drink called bursting dragon fruit tea, it looked really pretty, but disappointing, I almost didn't taste any ingredient that they listed on the drink. I also ordered a classic milk tea with Boba just to try out the flavor, but the milk is very light, I like my milk tea very intensive and rich, it didn't deliver the expectations I had about it.

Even though the drinks are bit disappointing, but the service is excellent, after I told me I didn't like the flavor, the manager came immediately and apologized and consulted with me what else I would like to try after I indicate the unsatisfying experience. I really appreciate they value their customers and willing to work things out with me. Just for that i would come back and give it another try.

Feng Cha does have nice ambience, it is also pretty spacious, great place to do some computer work or just for friends to hang out.

Hope I will get a chance to try their other...