Lost Pizza Co. Richland — Restaurant in Richland

There's a lot to unpack here. We didn't get a pizza because the medium looks like it feeds 1 and cost $20 so instead we opted to try the pasta. Sure the place has pizza in the name so that might have been our mistake eating here.

Their spaghetti was good - however it's literally just noodles and sauce for $10. It does come with a side salad WHICH was really good. Overall I'd say there's way better pasta for the same price elsewhere.

They were out of spinach and artichoke dip when we went so we ordered queso for $6. It's literally just the queso you can get at Walmart for $2.50 with a ton of oily and over salted chips.

Now here's the real disaster. I ordered a chicken spaghetti without realizing it didn't have red sauce. That's my mistake for not really reading and just assuming it was going to have red sauce. However, I have absolutely NO clue who thought putting QUESO on PASTA was a good idea. I tried to eat it and gagged. It was really gross.

Customer service was great. Garlic bread tasted like something you buy from Walmart.

Maybe the pizza is good. I don't know, and won't know because it's so small and over priced like everything else here. However it looked and smelled good so I'll give them the benefit of the doubt...

There are a lot of teens working here that don’t know a thing about customer service. The only things salvaging any stars here are the tasty pizza, the sweet dining room attendant, and the knowledgeable manager who gave me a refund after my order was messed up. If you ask for a topping on the side you’ll need to reiterate that it needs to be ON THE SIDE. I found it unacceptable that no one asked me if it was ok to bring out a child size pizza as a replacement and they just begrudgingly brought out a void ticket for the tiny pizza they rang up as a replacement. They really got me with that one. We ordered a large pizza and it was not remade to our specifications they acted like giving me the small pizza was doing me a favor. I opened that tiny box and it just made me angry. My wallet was open when I walked through that door- thinking about buying a t-shirt, and a dessert pizza, but I’m glad I didn’t. Good luck to the ladies that have to manage the teens up there as we were the only ones ordering in the building and they just didn’t get it right. 2/3 pizzas I’ve ordered haven’t...

The food was great. The customer service was also top level. The ambiance was an interestingly eclectic mix of retro/modern sheik that is a Hallmark in all their stores. Their menu was varied. They also happily customize your order and make it fresh to order Their prices are acceptable but by them not being a big chain brand they are a little higher than your average pizza place. The size of their pizzas also seems a little smaller than your average pizza place. They are a 5 star in every way but price and size of pizza, though it's not bad enough to make you feel ripped off or taken advantage of. Price wise I would give them a 4. I definitely will be eating there again when I feel like...