Charleys Cheesesteaks and Wings — Restaurant in Richmond

Fantastic grand opening fresh food, friendly faces, and an amazing vibe at the new Charleys!😍💞👏🏻👏🏻👏🏻 We were lucky to attend the grand opening of this new Charleys Cheesesteaks & Wings location, and it was absolutely fantastic! From the moment we walked in, the atmosphere was warm, welcoming, and full of great energy. The food was fresh, flavorful, and cooked to perfection from the juicy cheesesteaks to the crispy wings and perfectly seasoned fries. Everything tasted just as good (or even better!) than you’d hope for from Charleys. What made the experience even better was the amazing team friendly, attentive, and clearly proud to be part of this new spot. This is hands down one of the best places for cheesesteaks, wings, and fresh sandwiches in town. We’re so proud to support our friends in bringing this franchise to the community and can’t wait to come back again and again. If you’re in the area, definitely stop by you’ll leave...

Return to this location and spoke with mgr about my incident… he was very apologetic and said he saw what she did to me… however him and his other mgr (MK) was so apologetic and was appreciative of me telling them and giving them another chance to make it right…. Thank you guys for your kindness and understanding…. Will be back with the family….

Went to the new location at south Richmond (belt blvd location) and was disappointed about the service…. After waiting for 10 minutes to be served and when it was my turn the Hispanic cashier said I want to take the customer behind her… I asked her to I have to be Hispanic to get service and her rely was no… but I know she don’t speak English and the lady said yes I do… nonetheless, she took my order…and the Hispanic customer went on another line…. I told her that’s not how we do…. You are going to hurt this business if you have that attitude about picking and choosing who you...

During my trip to Richmond, VA, I came across this franchise on the second day of its grand opening. Despite the long line of customers, the wait to place my order was surprisingly short. The staff was extremely professional and polite, and I was impressed by how consistently they cleaned the restaurant. The dining area was spotless, with plenty of clean tables available.

My food arrived hot and looked incredibly appetizing. To be honest, I haven’t had French fries this good in a long time—they brought back great memories. I also ordered a steak and cheese sandwich, which was absolutely delicious.

I loved the atmosphere, and I truly believe this is one of the best places to eat on the south side of Richmond. I’ll definitely be coming back every time I visit this historic...