Always wanted to try this place, however, I was sadly disappointed with the slow service. The food was pretty good but it means nothing when you get poor service.
We arrived at 2:50 pm. We got some water and ordered apps. The server confirmed the order. According to the receipt, the order was put into the system at 3:06 pm. Ordered 2 French onion soups and a fries. The fries came out first (within 10 minues). About 15 min later, the soup comes out (via a different server but it was the wrong soup and how long does it take to drop soup as an app?)
Our server comes back and grabs the wrong soup and says they'll be back with the right soup. We asked for a refill on the water with the main server and the food runner. Didn't get a refill.
At roughly 3:35 pm, we only had fries and no soup and no food. The server never came back. I went inside to the bar and told them we will just pay for our fries and leave. They said they would get the server.
The server comes out magically with the French onion soup. Asks if we were going to leave but they urged us that the food was ready now. So we said we would stay and eat. We also asked for a water refill. A few minutes later they come out with our food boxed and with the check. Even though we said we would stay and eat. That's when they refilled one of our waters and left. This is roughly 3:45 pm now.
It was as if they were saying "leave". No one there was particularly friendly and on the surface, they didn't seem particularly busy with several staff members sitting at the bar just chatting away.
The best our server could do was charge us for the cheaper soup, which they accidentally put on the check to begin with. That was roughly a savings of 2 bucks.
We took our food out of the to go containers and ate at the table. We never saw our server again.
Getting all the negatives out the way, the crepes were good. I had the Curry Lamb and my date had Carbonara Chicken. The food was good. The French onion soup was decent and so were the fries.
I would probably use a delivery service versus actually dining in again. This was not a good experience.
Update
As of 09/19/22
I emailed the owner at the email provided in the rebuttal and I never received a response.