Jack in the Box — Restaurant in Ridgecrest

This place has the standard fair.Our favorite things to buy here are the ultimate cheeseburger and egg rolls with the sweet and sour sauce.Occasionally we purchase the jalapeno poppers.They can be a bit spicy at times.I really liked the deli trio sandwich as it had both good texture,and flavor.They have good curly fries,and the French fries with chili on top of your stomach has good fortitude as mine always does.I like coming here as they have foods you can't find at other places such as the excellent egg rolls.The only thing I find troublesome is when they ask you to "pull forward".That actually bothers me,because if they make a mistake with the order,or neglect to put something in,then you have to walk inside the store,or God forbid you get back in line especially if it is busy,then it negates the entire process of having a drive thru.Being asked to pull forward in a drive thru should be outlawed.How is my food less important than the...

When you order from the app and they "lose" your order and so you show them the app with the order, but it doesn't have quantities and so they fill it and leave food out and then tell you it's not their fault....I will never go here again after being called a liar and then being told that even if I bring my email to prove that I paid for it he wouldn't give it to me because he was yelling at me so I was yelling back....nope. I didn't get my food and I'm the bad guy. They need to train their people to tell their customers that this happens to, to just ask the customer if they have the email. That would have solved this entire issue and they wouldn't be getting such a bad one. That and calling me a liar and hanging up on me when I ask to speak to a manager about it? Just save yourself the trouble and go...

I wanted to order a # 26 with no sausage patties substituting the small hamburger patties Because I’m allergic to pig meat. The lady insisted that I have to pay more for a substitution as if I’m getting them extra on top of the sausage patties. I told her I ordered this a lot and they don’t charge me extra. She decided to lie to me and say our system has changed and we’re not allowed to substitute anymore. I told her I’m not gonna pay extra for something that I’m not getting extra of. I went to Jack in the Box down the 395 on my way out of town and they gave it to me without charging extra. On top of lying , the lady was so rude in our exchange. Absolutely the worst customer service experience I’ve ever had with Jack in the Box. The name of the rude...