So I was passing through around 11 something a.m. on my way home to Louisiana and decided to get me a drink. I’ve been to this one a couple weeks ago and it was great, this time not at all. 1st let me say this: I’ve been getting the same drink at Starbucks long enough to know exactly what my drink is supposed to taste like! Now, when I went in not a single person greeted me. I noticed that my drink didn’t look “normal” because it didn’t have the caramel all around the cup like usual (I get extra caramel drizzle and line the cup with caramel). I tried it anyway and it was disgusting. Barely tasted like there was caramel in it. Also, it tasted VERY bitter, and I always get blonde espresso in mine so it won’t taste as bitter. So, I really feel like they didn’t use blonde espresso. They also didn’t put my whipped cream on top, even though I ordered extra whipped cream. I was so aggravated I took it back in to get it remade. The workers took forever to see what I needed, were too busy talking with each other and not paying attention to what they were doing or customers, and the guy who made my drink over had an attitude like it bothered him to remake it and just handed it to me saying “here you go.” No thank you or sorry about that or anything. Also, my coffee was still bitter! I love Starbucks and will continue to order at the one in my hometown, but this was the worse experience I’ve EVER had at a Starbucks store! 10/10 do...
Read morewell, let me start this off with: i'm going to be going to the bathroom for a while.
i usually go to the starbucks in Clinton. i order the same drink every time and usually a food item as well. my sister works at that location, so it's easy and i'm comfortable there. i'm familiar with the menu and process now, but i'm not picky.
i sat in the drive thru line for about 45 minutes. not a huge deal, they were busy. i finally ordered my double shot on ice and a grilled cheese.
when i received the drink, it was watered down immensely. it was mostly melted ice. there was about no syrup. i stirred it up, but to no avail, it tasted kinda unfortunate. in addition, i'm mostly vegan and always opt for coconut milk. i reminded them a couple times and it was made with dairy. i wasn't gonna be rude and ask them to remake it. the line was long and i knew they were probably stressed.
but i think the nasty part was the grilled cheese. i like cheese so i've had it a lot at different local Starbucks. well, something about this one was a bit...wrong. and by that i mean that the cheese was a good bit sour and a good bit chunked up.
i love Starbucks, and as a patient and shy person i wouldn't express my issue with confrontation at all. but yeeeeah, my stomach is crampy and i may be on the toilet for a while. ://
so in conclusion, go to Starbucks, they're a WONDERFUL business. but with all respect, i wouldn't personally...
Read moreNever coming back to this Starbucks. You need new staff. I come to this Starbucks quite frequently, and when I told your barista, Jessica, this she told me she works there all the time. Jessica is rude, unprofessional, has a NASTY attitude and demeanor, and acts like she doesn’t enjoy her job. I ordered a tall spicy açaí lemonade refresher and a grande açaí lemonade refresher at the drive through. On separate tickets. When I heard the price of the grande, I asked for BOTH orders to be grande. It was my sister making the order. I received a grande spicy and a tall. Not spicy. When we brought the tall back, Jessica said she was not going to change it, and that we were given the correct order. Because, she and the other employees, heard the order. I guess Jessica and her coworkers don’t make mistakes. I understand how they could have gotten confused, but I know what was ordered. The guy next to her also had a nasty demeanor. And someone was laughing in the back. The barista at the window was, and always is friendly. Jessica also charged for the price difference with an attitude. I don’t trust these people handling my food and I will NEVER return. You’re losing a valued customer and you will lose more with this...
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