Fast 5 Pizza — Restaurant in Riverside

The Mexican lady that picked up the phone is absolutely rude! I have been ordering here for years. I’ve lived down the street for about six years. I’ve always been able to place my order and go pick it up and paint store for some reason now the force should pay over the phone, which is hard because most of the time you’re driving, about three weeks ago I was able to place an order and pick it up at the store and it was ready without having to pay over the phone. So I called today that same lady picked up the phone and said that for two years, they’ve been charging over the phone. I explained to her last time I was able to put my order in and it was ready by the time I got there and I paid . She straight up, tried to call me a liar when she in fact is the liar. She’s the one that told me that her boss was getting mad at her for taking orders because people aren’t picking them up. She’s actually the one that brought the order out to my car and everything that day so she’s a liar herself and she’s extremely rude, you need to fix your attitude. I am so upset that you treat somebody that way horrible...

I never experienced this from Fast5 until today it was the worst experience ever!!! I called in my order (2 pizzas) and paid for it - I was told by Joanna my order would be ready in 10-15 mins. I even called back to confirm the time. I get there and she forgot to place my order. She offered to give me a free pepperoni pizza and apologized for the delay. I was like okay. I was to hot to wait in there - it’s hot like a sauna and I had to be home by 6:30 pm so I didn’t look at the pizza I get home and all three pizzas were burnt. I called back and told her i am bringing them all back to redo my pizza. She makes them and I was like where is my free pizza - she responded with that was the only one I had to give out for free. I was like can I please get the number for your manager and she then calls the manager and makes me wait for 2 mins before she bands me over the number. I call it and goes to voice mail. All this is not acceptable!!! Here is a picture of just one of the pizzas. I should have taken a picture of all...

It was hotter than hot in this place i understand its hot outside but please! My order took longer than usual. I ordered extra sauce and was charged, I made sure he understood extra sauce, and I got way to much cheese with very little sauce. It was so so so greasy and salty. Lately Fast Five Pizza sucks. I couldn't even finish a slice and who can't finish a slice of pizza! The pizza wasn't good and I want my money back. When I went to pick up after 10 minutes of ordering I waited in the store for 8 minutes before I seen anyone. A girl came out and was taking pizzas out three of them to be exact and not one was mine I left and came back 5 minutes later and my pizza wasn't out. She then pulled a pizza out while her coworker was sprinkling alot of idk what on a pizza ALOT. I now believe it was salt by how my pizza tasted...SALTY. I also think the two workers were doing things they weren't supposed to be doing in the back by how long I waited before anyone came out. I will go...