I haven't personally been inside this Pizza Hut, I get Delivery. But if something goes wrong or if I have questions they are very courteous and helpful. I don't mind calling this store because I know they will help me and not make excuses. The only complaint I do have though is that the Grilled Chicken Pizza was very dry. I was not very happy. Also I ordered on the App I ordered Bread Sticks and for some reason it did not go through. I saw it at the Checkout and somewhere it got dropped. I also ordered 2 Ranch Dressings which I did get charged for but didn't receive in my order for my Wings. Disappointing order this time! This was my Granddaughters going away dinner to Pennsylvania and it all got skewered up from the start because the store did have Sauce for the Detroit Pizza which was the second time we were not able...
Read moreI’m going out of my way to write this review because as a loyal customer or even a new customer you should expect the best customer service. I ordered on the app on my phone a large stuffed crust pepperoni pizza which is default btw, you have to go out of your way to order a plain cheese pizza which I would never do. The pizza comes as plain cheese. This is a 20 dollar pizza plus delivery and tip my fee was over 50 dollars. I call the store where the manager TALON CREST? Answers and tells me there’s nothing he can or will do to help me. Refuses to even try to send one out or let me exchange what I just ordered ( I would have gladly taken this one back and picked it up myself). Good job talon, proving why Pizza Hut is the worst pace to order. Thanks. Next time I’ll try...
Read moreOrdered 3 pizzas two out of the three were wrong, instead of working with me to make my order right or to satisfy the customer the rude girl at the counter left me there, with no other choice but to refuse the two pizzas as I had three elderly persons that could not eat that crust, I was forced to go elsewhere to buy pizza. Had she offered to remake them I would have gladly waited. Terrible service from a young girl who has no customer service skills, I blame management and parents for not teaching these kids better skills on how to communicate with the public. Needless to say Pizza Hut has lost a customer. Pizza...
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