Taco Bell — Restaurant in Riverside

The food is always flavorful and satisfying. Only four stars for this visit, because of a situation with the gentlemen in the drive-thru. It was a misunderstanding based on some confusion of me ordering "Combo #1, with a Mt. Dew Baja Blast," which is a Burrito Supreme, a Taco Supreme, and a beverage. This was misinterpreted as a "Combination Burrito." The long and the short if it is, in the end, I should've had two Burrito Supremes. The screen didn't reflect my order. I was confused, and wanted to go over it at the window, because the speaker box audio became distorted. The gentlemen taking my order showed his annoyance, and was condescending when he repeatedly asked if I no longer wanted Combination Burritos. Like I was his child. Smh. I asked if I had ordered them-genuinely confused-and apologized and explained that I wanted Burrito Supremes, each time he asked. He was peeved, closed the window mid-conversation (likely canceling the Combination Burritos with the people preparing the order), came back and took my payment then left the window. Another employee later fulfilled the order. I was praying nothing was being done to my order. In hindsight, I intentionally read from the title of the "#1," when I ordered the second Burrito Supreme, because those words are in the title. I wanted to make certain I received the correct burrito. It was likely my choice of words "Combo #1," that put "Combination " in his head, in the first place. Yowza! Great food + snotty gent taking my order + my ability to be objective = 4 Stars,...

Why is there no zero star rating!?! DO NOT GO TO THIS TACO BELL!!! You’ll regret it. This location is run by rude, incompetent, mental deficients, my order is wrong every other time I go. Order a side of guacamole? They forget it. Ask for a lot of hot sauce? Get 3 mild. Order a Nacho Belgrande, get a Nacho Supreme. All with a side of arrogant attitudes and dirty looks to boot. I stopped going inside because it smells like the urinal trough at the ball park. The tables are very sticky and there is food all over the floor. I called to complain and apparently it was my fault for not checking if every single item was made correctly. So I have to do your job for you to? Was I supposed to magically make the guacamole I paid for and you forgot appear? I’m supposed to hold up the drive thru while I check multiple items? The service is already slower then the special olympics. Never again, I’ll be driving a minute up the road to Del Taco where they always get my order right, the food is hot and they don’t rip you off and then tell you it’s your own fault. Maybe it is my fault for continuing to patronize this crummy dumpster fire that pretends to be a Taco Bell. Bummer because it used to be...

Living close by this place we tend to drive thru more frequently than we should. With that being said, one would think that I would remember to check the bag on drive thru orders but for some dumb reason i don't. So I guess it's my own fault when I get home or to wherever I'm going and find they got my order wrong. AGAIN. And AGAIN. And AGAIN. And AGAIN. And I don't understand how they screw up such a easy order. It isn't like I'm sitting in a nice restaurant ordering a large multi course meal, it's just a taco or two and a drink usually, for crying out loud. And napkins?! Is there some sort of worldwide napkin shortage that isn't being reported? If there is it's been going on a awful long time based on taco bell. If they even give napkins without be asked, it's usually A NAPKIN, as in one. You can place a large order with messy food, and they MAY give you A NAPKIN. There was a time when I thought McDonalds had the worst service, but this taco bell has surpassed McDonalds in the "worst service category". And I really hate...