Last evening I ordered pizza, although Annette was unfriendly and welcoming I decided to give it a try because of the hour. The pizza had no flavor and was too much dough. I informed her of my unhappiness her immediate response was you have to come back tomorrow when the manager is here. As I began to walk away she says I can make you another one or put it back in the oven. I replied I will just speak with the manager tomorrow which is inconvenient for me.
Here we are tomorrow. She is in a confrontation with another customer a mother employee approaches the register checking out another customer the offers help. I explained what happens, she replied the manager left. I state I was told to come today and I am not happy showing her my receipt. She states he told her is he could replace it with something else. My reply is I do not want anything else I just had brunch. She gets on the phone and walks away, after a few minutes she comes back and states he told me I can give you the money for the item and leave him a note. I replied I’ll take my money but I will not leave any note, she goes in the register hands me the money as if we are finish. I reminded her the item had tax on it I paid as well. She then went into the register reluctantly and gave me the tax. I then asked her name she replied Kathy, her attitude was just as bad as Annette. I recommend Subway stay in the lane of making subs as you failedBIG on pizza. Looking for poor service experience with miserable staff this is the place to visit. NEVER...
Read more!!!!!!!!Needs PEET CONTROL severely!!!!!!! Roaches and roach droppings🤮🤢🤮🤢🤮🤢🤮🤢🤮🤢🤮🤢🤮🤢🤢🤢🤮🤮🤢🤮🤢 The Saturday before Mother's Day the manager of the store should know the beach and the surrounding areas are going to be extremely busy why he would have two Ladies working by themselves is beyond me but that's neither here nor there both of them had a touch of an attitude and I get it they were by themselves it was semi-busy but the one sandwich artist didn't really listen to what we were trying to ask for on our sandwiches and just automatically started putting things on it then I turn around and there's a roach on the ground roads droppings in the corners very disgusting 🤢🤢🤮the sandwich card the green peppers and onions are frozen to the side of the bane containers transparent in color due to the freezing store had a bit of an off smell to it especially towards the back of the store Y'all need to get some pest control in...
Read moreSad to say I've received extremely poor service at this Subway numerous times and only keep good because it's the only location convenient to the beaches on Singer Island and I always hope there's new staff/management but unfortunately the same horrendous staff still work there. Today I walked in to the 2 women (elderly white woman and Indian woman) both who did not offer a greeting and waited to see which one of them "had" to come up and take my order. There were no other customers, they weren't busy and the manager was sitting there chowing down on his sub without intervening. The Indian woman finally came over and took my order then when three white women came in, lo and behold the white staffer was suddenly ready to take their orders. Convenience or not, this is my last time patronizing this Subway. Somehow I think that's what the management and staff...
Read more