Bubble house — Restaurant in Roanoke

So happy to see a boba spot in the mall! We each got a different drink and they were yummy. Service was fast and friendly and had no problems customizing our drinks. The milk teas were still all very sweet even though we’d asked for half sweet. The fruit tea’s popping pearls had a thicker skin than we’re used to, so I’m not sure if they’re old or it’s the brand used. We’ll definitely visit again because the crepes smelled and...

I can't remember his name but the man working today was friendly but not inappropriately so, and he seemed genuinely happy when I asked what his favorite menu item was. I accidentally burst the first drink he made for me (I thought the top was thick like it usually is, it was not!) but he very kindly made me another. The strawberry boba with tapioca pearls is...

The owner (I'm assuming) was SUPER RUDE. After he was rude and I tried to get my money back, he denied me a refund. Mind you, I didn't even have the drink. It looked as if I was their first customer all day so you would think that he would be kind, but no. Also, this place is overcharging. Lucky Cat in Salem, VA is...