Rodeo Grande — Restaurant in Roanoke

Deeply flawed menu, & had a server that obviously stuck up his nose that we didn't speak Spanish, because half our orders were wrong, even though we pointed out what we wanted on the menu. I'm not a moron I know the difference between Chicken and Shrimp, it looks different and tastes different. Can't I still appreciate good Mexican food? And when we tried to tell him politely our orders were wrong he insisted they were right. To my first point, to be fair to him, at least for me, my meal for example, it literally has the exact same name on the menu for two dishes, one has chicken, one has shrimp, this is just idiotic. Either they need to change something in the POS system, or they need to make sure every dish has it's own name. I noticed a few other similar issues when reviewing the menu, it's pretty confusing for both server and patron, so even tho the food may be delicious, it's pretty frustrating not getting what you ordered, feeling bad for asking for what you ordered and moreover being made to feel that "you don't know what you ordered"-instead of the admission it got lost in translation. My advice, food is delicious, but just be prepared to take whatever they serve you! Lol Also, if you want chips and salsa they won't give you a container for what's already on the table, seemed simple enough to me, but apparently not. Some common sense skills are needed here I think. Best service ever got here was at the Bar, Bartenders are excellent. Don't sit at a table it's noisy and they'll blame you if your order is wrong. Sorry for the rant, if you read all this...

Recently I dined at this restaurant. I was invited to dinner by a friend along with about 14 others. I know large parties can be a nightmare for the wait staff so I was prepared to be extra patient. First our large party...that did have a reservation..was put into a cramped space. We should have been in a spot with more room upstairs. This place is huge. Why were we put in a small space that made it hard for people to pass by and for us to move around? Next our orders were very mixed up. And our waiter, who was very nice mostly, did insist one of the diners ordered something she did not. She got irritated because she knew what she ordered. Please learn to never argue with your customer...just say you're sorry and make it right. She was actually given my order. Anyway..one of the waiters was very angry and I observed him muttering to himself. He stopped when he saw me watching him. No one at our table was angry or demanding...we were having fun. Lastly my card was charged for someone else's meal and they were charged for mine. I gave her the difference in cash. Yes we were a large party and that is chaotic in itself but I was left feeling things should have been handled better. A bright spot was the manager took several pictures for us..much appreciated. Please accommodate your guests appropriately based on the size of the group and be patient with your customers. We are paying to eat at your restaurant and could have gone...

I was here on business and had high hopes for the food. I was greeted and seated right away. My first impression came from the chips and salsa. The chips were semi-warmed and crisp but the salsa was disappointing. It lacked flavor and spiciness.

Verdict: chips 3.0. Salsa 2.0

For my meal I ordered the chicken chimichangas fried. Service was prompt and my food was ready in under 7 minutes. The chimichangas looked appealing. My first bite was a small mix of refried beans and rice. Yikes. The refried beans were not good. The rice was average. I moved on to the chimichanga. The first bite was mostly chicken with some green chilies. The chicken flavor is good. However as I moved on the ratio of chilies and chicken stated to go in the wrong direction. Mostly chiles and small amounts of chicken.

The chimichangas appear to be made with 8” flour tortillas. There are two on the plate about 5” finished length. Quantity of food was good. I just couldn’t get past the amount of green chilies and the lack of chicken.

If the owner/manager reads this the chicken is great however it’s overpowered by the green chiles in the chimichangas. Fix the refried beans. Those were terrible. The rice I had was undercooked. Also fresh salsa with some spice would make a big difference.

Food verdict: chicken chimichangas 2.6 rice 2.9, refried beans 1.0.

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