Domino's Pizza — Restaurant in Robesonia

This is the second time that I placed an order and they were out of an item. When this happens, they will not credit you for the missing item. The first time this happened, I said okay. When I went to try and claim my credit, they couldn't find it. So I just wrote it off as an honest mistake. Today I placed an order and they called to advise me that they were out of an item. I told the staff member to just remove the item from the order. She claimed she couldn't do that so I told her to cancel the order. She responded that I could "cut the attitude". I responded by saying this isn't me having an attitude. I just didn't want to pay for something I wasn't going to get.

After being in retail management for 18 years, I can tell you that frustration is not the same as an attitude. Maybe the staff could be a little more empathetic in circumstances like this and learn to keep the snarky comments to themselves. Would they want to pay for something they weren't gonna receive? I would recommend that they take the time to cancel the order and replace it at the store if that is the only way to charge the customer for the items that they are...

I ordered through the app as I always do and decided to not leave a tip as I was going to give cash ($5) at the door. Delivery driver, Kyle, called me and asked if I was going to give a tip I told him yes and that I was going to give cash. I asked the driver (who I didn’t know at the time was the person who called me) why someone from the store would call to ask if I was going to leave a tip. He told me that it was him and the reason he does that is to “help out other drivers” and claims that drivers only make around $5 on the road. I am truly disappointed and disgusted that anyone would feel that entitled to ask someone for a tip. I get it times are tough, but you don’t ask someone for a tip. Especially someone who told me that they are an assistant manager. That is no one’s business but the person who ordered the food. It is absolutely sad what people will do just for a buck. I did give him a tip but if you need to ask for a tip you need to find somewhere else to work that pays adequately to their staff. The food is fine there was nothing wrong with it but customer service from here is awful. So dissatisfied and...

I have given this location so many chances. When Covid hit, after Covid they still used the Covid excuse and now there is no excuse, there's just no response. I take partial blame for 2 reasons. One, I'm dumb for keep ordering from here which now I will not do ever again, and two the last order was made right before closing time. I paid the bill and even gave a large tip due to being right before closing. My order got messed up again. I paid for wings and never got any. I called and a young man apologized and stated he would credit my account. It was never credited. Two days later I called and a young woman answered and stated only a manager can fix it and took my number and promised me I would get a call back from the manager the next day. Never received a call. Tony's Pizza is a couple blocks away. Ten times better pizza, family owned and they take care of...