Papaya Thai Restaurant — Restaurant in Rochester

I am so disgusted by the customer service at this place. My boyfriend and I are loyal customers and we go there at least once a week every single week and get the same thing every single time. We always get spicy chicken withand sticky rice.....every time we get the same exact thing. Well the first incident I had with this place was I called in my order as usual....went in to pick it up....when I picked it up in was in a bag that was tied up....I got in my car and went home.....I walked into my house and a lady from this restaurant called me because she not only gave me my order but there was an extra dish of food in the bag that was supposed to be a different customer's order....then the lady had the nerve to ask me if I could bring it back to the restaurant....unbelievable. ....they messed up and ask their customer to drive all the way back to the restaurant. .....keep in mind it was also one of the coldest days of the year....and she wanted me to go out of my way and let me food that I payed a lot of money for get cold because they made a mistake.....what horrible customer service!!!!.. The recent thing that happened is why I will never ever go back to this place. My boyfriend ordered our food....spicy chicken with extra sauce and sticky rice and when he got home with the food the chicken had barely any sauce and instead of sticky rice they gave me white rice. I called and nicely asked to come back and get what we had actually ordered and the girl told me that my boyfriend told her white rice...which he did not.....I mean come on ....these people know us because we are always in there getting the same thing....she argued with me and refused to give me what I ordered. .. really? That's how you are going to treat your loyal customers. ....are you kidding me....I mean it probably costs them a few cents to make the damn rice and they are going to treat their customers like that over a...

The food was ok, however, when we got our bill, we thought it was way more than we thought. When we looked at the menu, they had added a dollar more to each item. I understand that the price of everything has gone up, but it would of been nice, if they would have told us when we were ordering. They also have no signs or didn’t tell us that there’s 4% charge for credit cards. If they would have told us this in advance, we would have been fine with it, no big deal. The issue was, we just got a total without an itemized bill, and they just added the extra charges. Felt like they were trying to scam us. Just warning you that you should ask what the prices are (apparently, menu prices are incorrect)and if they charge extra for...

We had drunken noodle Spicy Thai stir-fried noodle dish with egg assorted veggies fresh bean sprouts basil leaves and sprinkled with ground roasted peanuts which is like Heavenly really. We also had Pad Thai famous Thai stir-fried noodle dish with egg bean sprouts scallions and sprinkled with ground roasted peanuts. This is the best Thai restaurant in the state of New Hampshire that I have been to and polite possibly even further. I used to go here all the time when I lived in Rochester but now that I live in Sanbornville I'm not in Rochester quite as much anymore but I definitely recommend you stop by and check it out they have a wonderful atmosphere inside to that would make a great date night...