Pho Chau — Restaurant in Rochester

I agree with many other reviews that the prices are too high. I ordered the Pho soup, but you have to order the meat separately. I will say I thought it was good Pho - as good as I've gotten in Minneapolis, except no Thai basil. But think about it - if I wouldn't have ordered the beef (at the corresponding extra charge), I would have paid $12 for a bowl of broth and noodles. Let's get real. As others have stated, you get to pay an additional 3% for using your credit card (even though the prices are high enough that it would seem CC fees are already wrapped in). What was especially rich, at the bottom of the bill it states that parties of 1 or more will automatically be charged a 3% gratuity. LOL. I think it might be a typo cause in the final outcome I didn't see any more charges added. The primary reason I had to write this review is because of the service. Our server could not have been MORE COLD and RUDE. We only interacted with her 3 times while we were dining but each time it was like she had no time for us and was not interested in serving us. Never waited for us to finish what we were saying, nothing welcoming or warm in our interaction. Gives me the plastic container to pour the rest of my soup in at the table. Picture how that went. In the end I only left 15% tip. Afterward I had the nerve to look for a to-go menu. Didn't see one so I waited to ask. She literally saw me waiting, walked right past me and completely ignored me. Here's a tip: Don't forget who your real employer is. No...

4/30/23 - My wife and I came here for lunch. Parking lot was full, but the inside was not, so we weren't sure if the cars are from the surrounding houses. We both order pho and 1 cream cheese wonton, I got combo pho, my wife got regular pho with beef. On the menu, it says pho beef noodle soup for 11 dollars, but in actuality, they'll charge $11 for the soup plain, not even meatball included and will add $3.50 for the beef in total $13.50. I got the combo which was $11 plus $4 for combo meat, tripe, meatball, tendon, beef. So don't be fool by looking at the menu and thinking the price is $11. They'll charge for which ever protein you choose which is at the bottom. To me, the price of the pho is pretty high compared to the other pho places. The flavor was okay, not the best, but not the worst either. Bowl seems small, but there is plenty of noodles in it. The cream cheese wonton was okay, the sauce I prefer it to be thicker and not so liquidly. Service was okay at the beginning, but after we got our food, server went and ask other customer how their food was twice, but did not ask us once, also no water refill at all. After we were close to finish, they drop our receipt to us and said pay at the counter. Even though service wasn't that great and food was just okay, I always leave a 15% tip. Overall, it filled our stomach. Would I come back, probably not. Also they charge a...

This was our first time here and our last. The service there leaves more to be desired. Honestly our waitress was just plain awful. Her name was Lin, she sat my mother and I down at a table and with menus and walked away for what seemed like forever. She finally came back and dropped off waters and then asked us if we were ready. She never once introduced herself or apologized for the wait. Also, she never even had the decency to ask us what we would like to drink. We decided to stay and place our order in hopes that things would get better because we’ve heard many good things about this place. Sadly, it did not. We received our food and everything tasted well but we never saw our waitress again until she hurried past us and dropped the check off without saying a word. What tarnished the service even moreso was that she checked on every other table around us and asked them the typical “How is everything?” EXCEPT for our table. She NEVER once asked us how was our food or if we needed anything else. She didn’t even have the decency to ask us if we needed a refill or any boxes. You could plainly see that our glasses were empty and our plates still had quite a bit of food on it that needed boxing. Finally, I had to go up to the front register and ask someone for a box. Please save your money and go somewhere else or just get a different waitress because Lin...