Folsom's Bakery Inc — Restaurant in Rock Falls

I am so disgusted with this business it is horrible don't ever eat there they are disgusting the girl that had approached the counter and was eating something in her mouth and had her fingers in her mouth and around her mouth and then persisted to ask what kind of donuts or cookies that I would like I then told her to wash her hands and she persisted to tell me she already did.and she did not. I also bought some thumbprint cookies they were hard and they broke my tooth and I'm very upset because I called to ask to get my money back and they refused I'm never going back there and nobody should ever go there ever it's disgusting the service is disgusting when I persisted to call and spoke to the manager he hung up on me because he was mad because of what I was saying this is unbelievable do not ever go to this place you will crack a tooth if you go there I would never rate this even as I won it's the worst place ever to go eat or have Donuts or cookies please do not go there for your safety and Sanity. And know you guys don't wash your hands because the employee insisted on not washing her hands in front of me as soon as I seen her put her fingers on her mouth if you review the cameras you'll see she didn't wash her hands after I told her about it period. Even if a customer is trying to get their point across and is angry that doesn't give you a reason to hang up on me that's why I got more upset. And then you persisted to hang up on me every time I called back so therefore you guys are very disgusting and I will never be back and I will tell the whole world not to go there because of your business sucks and your donuts and your cookies are disgusting. If you go to Aurelio's Bakery their thumbprint cookies don't break your teeth period and they're not hard so I will tell everybody to go there instead because yours suck. And lastly if you guys did wash your hands I wouldn't have to ask your employee to wash her hands when she approached the counter with her hands arround her lips and arround her mouth while she was finishing something she had in her mouth while chewing it to her way to...

Someone brought in donuts for work event. Donuts were very dry and not tasty. Do not recommend buying donuts from this place.

For some reason I can not reply to your comment, as I stated I did not buy the donuts a co worker brought them in as a gift. Second off I do not feel like a “business person” should be replying the way you are to reviews but that is just my opinion. I’m sorry for your loss and hope you heal! Lastly, I did not call the bakery because I didn’t buy the donuts like I had stated so it wasn’t a waste of my money just someone else’s. I wish you would stop saying “ people like you who run to a computer” I’m actually using a phone and I find ur reply’s to be quite rude. Shows what kind of a business you run. Stay blessed and have the best...

Open the door and let smells take you back!! If you think…small town bakery…Folsom’s Bakery hits every mark minus seating! We actually came in for the reviewed fresh french roast coffee, but were taken away by the service and conversation! She shared the history of beginnings, up to her childhood, and finally to today!

First bite of that CRÈME horn…and I wish I never had the option of a mass produced crème horn from a gas station or large grocery store ever again! The thumbprints are sent all over the US…so we bought and saved for the niece and nephew which challenging my sweet tooth to its maximum.

Worth a stop…they asked that I send them a postcard from my travels abroad…which made the experience that must...