Subway — Restaurant in Rock Falls

When we showed up we had the place to ourselves non peak hrs if u enjoy this qauilty.

Was greeted and promptly taken care of.

The sandwich making area was clean and ingredients were fresh. The heavier equipment was a little worn but clean as well.

Employees communicated well and there were little to no errors.

Price was a lil steep 15 and some change for two 6 inch subs is a substantial increase percentage wise from a 5 dollar footlong. A bit high for a couple sandwiches that I would have received twice as much for 2/3 the price last year.

Food was everything u would expect from subway. The sandwiches would have been a perfect representation of their food except my one complaint was the sandwich was rolled too tightly, as a result smashed moderately. The reason I didn't submit pictures was this experience wasn't a good representation of the normal appearance of my past orders sandwiches are normally fine in average.

I've never had that problem except a couple times since opening years ago,so I excluded it. Since it doesn't affect taste and the...

I have frequented this Subway many times! But recently it has gone downhill. The most recent disappointing experience with the Rockfall subway was today! My husband arrived home with my grilled chicken salad and there was no grilled chicken on the salad. after calling the store and talking to the young person that works there They ultimately blamed my husband for not noticing that she did not put the grilled chicken on the salad! Of course there is no manager available on a Sunday so the situation can’t be rectified until tomorrow. With the price of everything going up, customers should get what they pay for! We will not be going to this subway ever again! $10 is entirely too much to pay for a bowl full...

3rd time wasn't a charm!! I have been going here since they opened and until about the past few months I have had excellent service. Lately I have had garlic aoli sauce put on my sandwich instead of ranch. It is disgusting!! The first time I took it back in and got a new one. But this last time and the time before I just threw it out because I was already settled in and didn't want to go back into town. This time I called and the lady said "well I just got it out and it says ranch" no we will give you a new one, or give a credit for next time, nothing so I am now done with this location! Mrs. Porter, please do better...